Sales Co-ordinator/CRM Manager - Interiors Boutique (3-5 yrs)

Greetings from RAD Resources. A Luxury Interiors Boutique in Gachibowli, Hyderabad is seeking for a highly motivated and experienced Sales Coordinator & CRM Manager who is responsible in supporting sales team, managing client relationships, and ensuring seamless coordination between clients, designers, and vendors.

Role: Sales Co-ordinator/ CRM Manager

Exp: 3-5 yrs

Full Time Role

Timings: 10:00 AM to 6:30 PM

Key Responsibilities:

Sales Coordination :

- Assist the sales team in handling inquiries, preparing proposals, and following up with potential clients, dealers, distributors & architects

- Coordinate between sales, procurement, and operations/execution teams to ensure smooth project workflow.

- Maintain an organized database of leads from different sources, converting them into warm prospects and following up on ongoing projects.

- Make calls to select top architects & designers for scheduling appointments & follow-ups

CRM & Client Management:

- Maintain and update the CRM software with accurate client/customer details and project progress.

- Follow up with clients for feedback, project updates, and future business opportunities.

- Develop strategies to improve customer retention and referrals.

- Assist in creating client engagement programs such as newsletters, offers, and loyalty programs.

Coordination & Communication:

- Act as a bridge between sales, design, procurement, and operations/execution teams.

- Ensure all stakeholders are updated on project timelines, changes, and requirements.

- Coordinate with vendors and suppliers to ensure timely delivery of materials.

Marketing & Lead Management:

- Assist in managing social media inquiries and website leads.

- Support the external social media/digital marketing team in executing promotional campaigns.

Qualifications & Skills :

- Degree in Business Administration, Marketing, or a related field.

- 3-5 years of experience in sales coordination, CRM, or customer service, preferably in interior design,

real estate or hospitality industry

- Proficiency in CRM software (Salesforce, Zoho, or similar).

- Excellent English communication skills (written and verbal).

- Proficiency in MS Office (Excel, Word, PowerPoint).

Note: Immediate Joiners are Preferred