Senior Program Manager

About R1RCM

R1 RCM India is proud to be a Great Place To Work Certified organization. We are committed to transforming the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

About the role

As the Senior Manager, your primary role will be primarily responsible for driving a high-morale team, a culture of high performance, meeting client deliverables consistently, and effectively managing stakeholders.

Eligibility Criteria

Minimum 12 Years of total work experience in US healthcare, with 6 years of team management experience.
Must have Strong knowledge of revenue cycle management and hand on experience on revenue integrity, Contracts, underpayment, CDM (Charge Description Master, Insurance discovery and denial management.
Effective communication skills, analytical and presentation skills.
Experience working on analysis and evaluation of current business processes and identifying areas of improvement
Experience working within cross-functional teams and resolving complex barriers to project completion

Responsibilities

Capacity planning based on monthly goals and managing inventory.
Responsible for managing the allocation & workflows, identifying risks, and mitigation.
Reporting the weekly and monthly performance to key stakeholders, taking initiative for the identified areas of improvement.
Team management of direct reports across multiple employee levels
Setting KPI goals, reviewing the performance metrics, coaching, and feedback to enable the team to meet KPI goals consistently.
Working with training and QA functions to identify training needs, tweaking training programs to keep the team up to date on client-specifics and industry updates.
Contribute and inspire team-wide development through valuable content sharing, rewards & recognition, and implementing best people management practices such as team bonding.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration, and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
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