IT Software & Hardware Sales

1. Sales Strategy & Planning

• Develop and implement sales strategies to achieve or exceed sales targets.
• Conduct market research to identify new business opportunities and trends in IT software and hardware.
• Collaborate with the marketing team to align sales campaigns with organizational goals.

2. Client Relationship Management

• Build and maintain long-term relationships with clients, understanding their business requirements.
• Serve as the primary point of contact for clients, providing timely support and guidance.
• Negotiate contracts, pricing, and terms of service.

3. Product Knowledge & Demonstration

• Stay updated on the latest IT software and hardware solutions.
• Conduct product demonstrations and presentations tailored to client needs.
• Provide technical insights and explain the benefits of the offered solutions.

4. Lead Generation & Prospecting

• Identify and engage potential clients through cold calling, networking, and online platforms.
• Qualify leads and convert them into sales opportunities.
• Develop and maintain a robust sales pipeline.

5. Sales Operations

• Prepare proposals, quotations, and contracts for clients.
• Ensure timely delivery of products and services.
• Coordinate with the internal teams to address client requirements and concerns.

6. Reporting & Analytics

• Maintain accurate records of sales activities and client interactions in CRM systems.
• Generate sales reports and forecasts for management review.
• Analyze sales metrics to refine strategies and improve performance.

7. After-Sales Support

• Provide post-sale assistance to ensure client satisfaction.
• Address and resolve any issues related to the products or services delivered.

Qualifications & Skills Required

• Bachelors degree in IT, Business Administration, or a related field.
• Proven experience in IT software and hardware sales.
• Strong knowledge of IT solutions, including cloud computing, networking, and system hardware.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and sales tools.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.