Infrastructure Administrator - Data Center Operations (4-6 yrs)

Key Responsibilities :

- To take overall responsibility of Data Centre & Infrastructure operations and ensure that appropriate controls are implemented (DTAG Projects)

- Lead in the planning, development, and enhancement of the Infrastructure servers within overall business planning.

- Install, configure, and maintain operating systems, servers, network devices, and other IT infrastructure components.

- Co-ordinate, Troubleshoot and resolve system and network issues and provide technical support to users / Business.

- Define and document best practices and support procedures.

- IT Lifecycle management (System troubleshoot, fix issues and managed deskside support)

- Ownership of complete Infrastructure Asset life cycle management ensuring all device records are updated in IT Shop

- Liaise with Daimler Truck central teams like IT SHOP, SCCM etc on onboarding\modification of new services & devices

- Support for conducting Trainings and end user education on new tool rollout and implementations.

- Print Service Management including basic troubleshooting and co-ordination with Daimler Central team or OEM on need basis.

- Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives.

- Maintain expert knowledge on all applications and its use on systems for various critical systems.

- Provide technical support for Power BI Desktop users

- Troubleshoot and resolve Power BI-related issues

- Assist in creating and optimizing Power BI reports and dashboards

Skills & Experience :

- Minimum of 5+ years of working on Infrastructure Projects (Servers Implementation, Data Center Infrastructure migration, Identity & Access Management)

- 2+ years of experience with Power BI Desktop

- Bachelor's degree in computer science (or related area) preferred.

- Proven track record of successfully building, developing and managing Infrastructure (Servers, Business Applications, Infra Hardware, Storage, Backup) Support in a large enterprise environment.

- Hands-on experience with Windows/Linux server operating environments

- Working knowledge of Project Management, Infrastructure Migration projects and Vendor Management skills

- Have strong communication skills, vendor co-ordination and Business stakeholders management.

- Ability to perform remote troubleshooting and provide clear instructions

- Excellent problem-solving and multitasking skills

- Customer-oriented attitude

- Flexible and able to adapt to a rapidly changing environment

- Positive, self-motivated individual who can complete tasks independently