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3.8

based on 25k Reviews

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1 Concentrix Corporation Quality Evaluator Job

Sr. Quality Evaluator

3-5 years

₹ 2.05 - 5.2L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Sr. Quality Evaluator

Concentrix Corporation

posted 2mon ago

Job Description

Job Title:
Sr. Quality Evaluator
Job Description
  • .
    Role and Key Responsibilities:
  • Conduct detailed audits of mortgage loan files, reviewing documentation, income calculations, credit risk assessments, and loan decision rationales to ensure compliance with regulatory requirements.
  • Identify inconsistencies, errors, or deviations from underwriting standards, providing detailed feedback to underwriters on areas of improvement.
  • Prepare comprehensive quality control reports, documenting findings, trends, and patterns, and presenting recommendations to management for corrective actions.
  • Perform root cause analysis on recurring issues or high-risk underwriting activities to prevent future errors and ensure continuous quality improvement.
  • Proactively identify risk areas and collaborate with the risk management and compliance departments to reduce exposure to potential losses or regulatory penalties.
  • Identify challenge areas and suggest methods to improve quality, at the individual and program levels
  • Identify bottom quartile agents, suggest training & / or Ops teams facilitating re-training and closely monitor their post training performance.
  • Record advisor s performance-using various tools on a daily, weekly, and monthly basis.
  • Complete and update quality reports at month-end and submit reports
  • Participate in Client Monitoring sessions and share client feedback with Team Leaders / Trainers / Agents
  • Key skills and knowledge:
  • Minimum 3-5 years of experience in mortgage underwriting or mortgage quality assurance, with strong knowledge of loan products
  • In-depth understanding of mortgage underwriting regulations, policies, and standards.
  • Ability to analyze underwriting trends and patterns, providing actionable recommendations to improve quality.
  • Excellent verbal and written communication skills, with the ability to provide clear feedback and reporting to both underwriters and senior management.
  • Knowledge of Transaction Monitoring methodology
  • Proficiency in MS Office applications especially MS Excel, MS Word & MS Power Point
  • Analytical abilities (Data Interpretation)
  • Coaching Skills
  • Brief Knowledge of Quality tools
  • Qualification: Degree in finance, business administration, or a related field is preferred
    Disclaimer: -
Location:
IND Bangalore - Manyata Blk D4, 1st Flr
Language Requirements:
Time Type:
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Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Evaluator roles with real interview advice

People are getting interviews at Concentrix Corporation through

(based on 1.2k Concentrix Corporation interviews)
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
23%
18%
18%
8%
7%
1%
25% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Quality Evaluator at Concentrix Corporation are saying

4.1
 Rating based on 22 Quality Evaluator reviews

Likes

Supportive and safe job

Dislikes

Please hire candidates who are genuine and loyal for work. I noticed now concentrix putting huge pressure on agents like other companies and paying less than them. So agents shifting to other companies because they are getting more salary and same work pressure.

Read 22 reviews

Quality Evaluator salary at Concentrix Corporation

reported by 167 employees with 1-8 years exp.
₹1.9 L/yr - ₹6 L/yr
6% more than the average Quality Evaluator Salary in India
View more details

What Concentrix Corporation employees are saying about work life

based on 25k employees
63%
53%
71%
68%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Concentrix Corporation Benefits

Submitted by Company
Free Transport
Gymnasium
Cafeteria
Team Outings
Education Assistance
Soft Skill Training +2 more
Submitted by Employees
Cafeteria
Free Transport
Job Training
Soft Skill Training
Health Insurance
Work From Home +6 more
View more benefits

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