Sr. QA - Underwriting

Quality Control Analyst - UW

Company Overview:

Digital Risk s mission to Make Mortgages Safe relies on the perfect blending of human experience and state-of-the-art technology to serve its workforce and clients.

Digital Risk s 1,500+ team members make us one of the largest mortgage outsource providers in the U.S., supplying appraisal and mortgage processing, underwriting and closing to the largest banks and loan originators.

Position Overview:

Digital Risk is aggressively seeking a document capture quality control analyst who demonstrates a desire to grow, performs well under pressure, and can work with minimal supervision. A successful candidate must be detail-oriented, highly organized, able to learn a new scope, and adapt quickly in a fast-paced environment meeting service level deadlines each and every day.

Essential Job Functions:

Review and provide Quality Control feedback on mortgage loans completed by internal staff

Expertise in Initial and Final underwriting

Follow quality control policies and procedures to ensure compliance with scopes of work ie Underwriting

Must be able to fulfill the role of subject matter expert for the team and scope assigned ie Underwriting

Assist with required and/or identified training needs as it relates to quality control

Analyze individual loan files and work completed by associates based on approved QC checklists

Identify all red flags as defined in a mortgage file and report to leadership

Analyze and publish error trend analysis, and devise and implement action plans to improve QC scores

Share feedback and coach team members basis errors identified and proactively share errors trends and risk based on changes to policies and procedures

Perform additional duties as requested

Requirements:

Graduate - preferably in commerce

Strong PC, typing and technical skills required

Strong work ethic and flexibility in a fast paced environment

5 + years in the mortgage industry, with a minimum of two years focused on Quality Control

Must have experience in the specific scope of work position being filled, demonstrating current acceptable production and quality rating metrics

Candidates must pass background checks

Candidates must be okay to work rotational and US night shifts.(24/7) and work over weekends when required

Other Skills/Abilities:

Preferred knowledge of US mortgage regulatory requirements relating particularly to conventional and conforming loans

Demonstrated ability to work independently in a team environment

Ability to coach and mentor team members

Ability to produce accurate and detailed work under time pressure

Strong sense of urgency with an ability to work in a team environment

Detail oriented and excellent organizational skills

Good oral and written communications skills

Willingness to adapt to changing circumstances in a rapid evolving environment

Physical Demands:

Office setting which includes long periods of sitting, typing, reading from a computer screen, communicating verbally and in writing with co-workers via phone or face-to-face

Environmental Factors:

Indoors, normal office environment

Digital Risk is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace

About Digital Risk: