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1 Rhysley Private Limited Quality Analyst Job
Quality Analyst
Rhysley
·
3-5 years
₹ 2.7 - 3.2L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Remote
1 vacancy
Quality Analyst
Rhysley Private Limited
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
1. Quality Audits:
- Conduct quality audits on customer interactions to ensure adherence to quality
standards and compliance requirements.
- Evaluate the effectiveness of sales interactions and identify areas of improvement.
2. Data Analysis:
- Analyze data from customer interactions to identify trends and areas for
improvement.
- Use data to inform strategies for enhancing sales performance.
3. Feedback and Coaching:
- Provide constructive feedback and coaching to sales executives to help them
improve their performance.
- Develop individualized improvement plans for sales executives based on audit
findings.
4. Collaboration:
- Work closely with the sales team and other stakeholders to implement process
improvements.
- Facilitate communication between the QA team and sales department to ensure
alignment of goals.
5. Reporting:
- Create and maintain quality reports and dashboards to track performance and
improvements.
- Present findings and recommendations to management and stakeholders.
6. Industry Knowledge:
- Stay up-to-date with industry trends and best practices in quality assurance.
- Incorporate new methods and strategies to improve QA processes.
Requirements:
Bachelors degree or equivalent.
Minimum of 2 years of experience in the Quality Assurance domain within the BPO
industry.
Strong analytical and problem-solving skills.
Excellent communication skills in English, both verbal and written.
Ability to provide feedback and coaching to sales executives.
Flexibility to work in a dynamic and fast-paced environment.
Preferred Qualifications:
Experience with quality management software and tools.
Understanding of sales processes and strategies.
Certification in Quality Assurance or a related field.
Technical Requirements:
Reliable high-speed internet connection (with static IP).
A dedicated, quiet, and distraction-free workspace at home.
Desktop / Laptop with a minimum of [i3 processor & 8 GB Ram].
Headset with microphone for clear communication.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Quality Analyst roles with real interview advice
People are getting interviews at Rhysley Private Limited through
People are getting interviews through
(based on 5 Rhysley Private Limited interviews)
Job Portal
Company Website
Walkin
Recruitment Consultant
40%
20%
20%
20%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What Quality Analyst at Rhysley Private Limited are saying
Quality Analyst salary at Rhysley Private Limited
reported by
5
employees
with 3-7
years exp.
₹2.7
L/yr - ₹8
L/yr
9%
less
than the average Quality Analyst Salary in India
View more details
What Rhysley Private Limited employees are saying about work life
based on 80 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Rhysley Private Limited Benefits
View more benefits
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Rhysley Private Limited Faridabad Office Location
Faridabad, Haryana Office
Plot No.161, Sector-68, IMT, Faridabad, Haryana - 1210 04, India
Faridabad, Haryana
121004
121004
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