Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by ICCS Team. If you also belong to the team, you can get access from here

ICCS Verified Tick

Compare button icon Compare button icon Compare
3.1

based on 691 Reviews

filter salaries All Filters

3 ICCS Quality Analyst Jobs

Quality Analyst

1-3 years

₹ 1.75 - 2.25L/yr

Chennai, Sholinganallur

2 vacancies

Quality Analyst

ICCS

posted 21d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

1. Monitor and evaluate customer interactions (calls, emails, chats) to ensure adherence to quality standards.

2. Conduct quality assessments and provide constructive feedback to customer service representatives.

3. Identify and document quality issues, tr


Preferred candidate profile



Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Analyst roles with real interview advice

People are getting interviews at ICCS through

(based on 37 ICCS interviews)
Walkin
Job Portal
Referral
Recruitment Consultant
32%
27%
22%
5%
14% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Quality Analyst at ICCS are saying

2.7
 Rating based on 18 Quality Analyst reviews

Likes

Working with top shots.

Dislikes

Working on a slavery level.

Read 18 reviews

Quality Analyst salary at ICCS

reported by 62 employees with 1-5 years exp.
₹1.7 L/yr - ₹3.4 L/yr
48% less than the average Quality Analyst Salary in India
View more details

What ICCS employees are saying about work life

based on 692 employees
52%
42%
69%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

ICCS Benefits

Job Training
Soft Skill Training
Cafeteria
Work From Home
Team Outings
Health Insurance +6 more
View more benefits

Compare ICCS with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Tech Mahindra

3.6
Compare

LTIMindtree

3.9
Compare

Mphasis

3.4
Compare

Hexaware Technologies

3.6
Compare

Persistent Systems

3.5
Compare

Quess

3.9
Compare

Statestreet HCL Services

3.3
Compare

IKS Health

3.6
Compare

IntouchCX

3.0
Compare

Alldigi Tech

3.9
Compare

TTEC India

3.7
Compare

Globiva

3.2
Compare

MiraMed Ajuba

3.9
Compare

QX Global Group

3.4
Compare

Jindal X

3.4
Compare

iQor Global Services

3.5
Compare

Similar Jobs for you

Quality Analyst at Wyzmindz Solutions

Noida, Bangalore / Bengaluru

0-1 Yrs

₹ 2-3 LPA

Call Quality Analyst at Sumadhura Infracon

Bangalore / Bengaluru

2-6 Yrs

₹ 2.5-3.5 LPA

Quality Analyst at Emotion Films

Dehradun

0-1 Yrs

₹ 1.5-2.25 LPA

Quality Analyst at Spocto Solutions

Noida

1-3 Yrs

₹ 2-4.75 LPA

Quality Auditor at Spectrum Insurance Distribution

New Delhi

1-6 Yrs

₹ 2-3.5 LPA

Quality Analyst at Novel Office

Bangalore Rural

0-1 Yrs

₹ 2-3 LPA

Quality Analyst at Novel Office

Bangalore / Bengaluru

0-1 Yrs

₹ 2-3 LPA

Quality Analyst at Iccs

Chennai, Sholinganallur

2-4 Yrs

₹ 1.5-2.25 LPA

Quality Analyst at Vetic

Gurgaon / Gurugram

2-5 Yrs

₹ 2.25-5 LPA

Quality Analyst at Chennais Amirta International Institute Of Hotel Management

Chennai

3-8 Yrs

₹ 2.5-7.5 LPA

ICCS Chennai Office Location

View all
Chennai, Tamil Nadu Office
51, RAJIV GANDHI SALAI, SHOLINGANALLUR, Chennai, Tamil Nadu, 600119 Chennai, Tamil Nadu

Quality Analyst

1-3 Yrs

₹ 1.75 - 2.25L/yr

Chennai, Sholinganallur

22d ago·via naukri.com

Quality Analyst-Voice process-Chennai

2-4 Yrs

₹ 1.5 - 2.25L/yr

Chennai, Sholinganallur

2d ago·via naukri.com

Quality Analyst

2-6 Yrs

₹ 3.5 - 4.5L/yr

Bangalore / Bengaluru

19d ago·via naukri.com
write
Share an Interview