QBrainX - ServiceNow IT Asset Management Developer (7-15 yrs)

Job Title : ServiceNow IT Asset Management (ITAM) Developer

Experience : 8+ years

Job Location : Remote / Coimbatore / Hyderabad

Job Type : Full-time

Job Summary : We are looking for a seasoned ServiceNow IT Asset Management (ITAM) Developer to join our team. The ideal candidate will have extensive experience in Software Asset Management (SAM/SAM Pro) and Hardware Asset Management (HAM/HAM Pro), along with strong scripting, integration, and implementation skills. This role involves developing and enhancing our ITAM solutions to optimize asset utilization and compliance.

Key Responsibilities :

- Design, develop, and implement IT Asset Management solutions using ServiceNow, focusing on SAM and HAM modules.

- Collaborate with stakeholders to gather requirements and translate them into effective technical solutions.

- Customize and configure ServiceNow ITAM applications to meet business needs, ensuring adherence to best practices.

- Develop scripts (JavaScript, GlideScript) for automation and custom functionalities within ServiceNow.

- Integrate ServiceNow ITAM with other enterprise systems and applications to ensure seamless data flow and reporting.

- Perform system upgrades and patch management, ensuring minimal disruption to operations.

- Monitor and maintain the performance of ITAM applications, identifying and resolving issues proactively.

- Provide technical guidance and support to team members and end-users.

- Conduct training sessions and create documentation for new features and processes.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8+ years of experience in ServiceNow development, with a focus on IT Asset Management (SAM/SAM Pro, HAM/HAM Pro).

- Strong proficiency in JavaScript, HTML, CSS, and SQL.

- Extensive experience with ServiceNow ITAM modules and related functionalities.

- Familiarity with REST/SOAP APIs for integrations.

- Knowledge of ITIL processes related to asset management.

- ServiceNow Certified Application Developer or other relevant certifications preferred.

- Excellent analytical, problem-solving, and communication skills.

- Ability to work collaboratively in a remote or hybrid environment.