Front Desk Receptionist

• Front Desk Management
  
• Greet and welcome visitors and clients with a professional and friendly manor.
• Answer, screen, and forward incoming calls, providing accurate information or taking messages as needed.
• Maintain the cleanliness and organization of the reception area.
• Visitor Management
  
• Register visitors and ensure they are directed to the appropriate personnel.
• Coordinate with security for visitor access and ID issuance if required.
• Administrative Support
  
• Handle incoming and outgoing mail, couriers, and packages.
• Manage scheduling, appointments, and meeting room bookings.
• Assist in clerical duties like photocopying, filing, and document preparation.
• Coordination and Communication
  
• Serve as the first point of contact for inquiries and direct them to relevant departments.
• Communicate effectively with internal teams and external stakeholders.
• Inventory and Supplies Management
  
• Monitor and order office supplies for the reception area and other departments.
• Ensure equipment like printers and telephones are functioning properly.
• Record Keeping
  
• Maintain accurate records of daily activities, such as call logs and visitor logs.
• Prepare reports for management when necessary.
• Customer Service
  
• Address complaints and concerns promptly and professionally, escalating when required.
• Provide general information about the organization to clients and visitors.
• Safety and Emergency Handling
  
• Familiarise with company safety protocols and assist in emergencies (e.g., fire drills).
• Ensure visitors follow safety and security procedures.
• Event Assistance
  
• Support in organizing and coordinating company events or meetings.
• Arrange refreshments for meetings as needed.
• Other Duties
  
• Undertake other tasks assigned by management, contributing to smooth office operations.Role & responsibilities

Preferred candidate profile

Perks and benefits