Change Management and Capacity building

Position Type: Full time Contract (FTC)

Broad Role / Responsibilities

i. Support the design, development, delivery and management of communications. ii. Apply a structured methodology and lead change management activities iii. Conduct impact analyses, assess change readiness and identify key stakeholders. iv. Provide input, document requirements and support the design and delivery of training programs. v. Support organizational design and definition of roles and responsibilities vi. Coordinate efforts with other specialists vii. Integrate change management activities into project plan viii. Evaluate and ensure user readiness ix. Manage stakeholders x. Track and report issues xi. Define and measure success metrics and monitor change progress xii. Support change management at the organizational level xiii. Manage the change portfolio. xiv. Support the design, development, delivery and management of communications. xv. Apply a structured, methodology and lead change management activities xvi. Conduct impact analyses, assess change readiness and identify key stakeholders. xvii. Provide input, document requirements and support the design and delivery of training programs. xviii. Good communication & presentation skills.

Broad Experience & Expertise Requirements

• Graduation: Any Discipline AND Post Graduation: MBA / PGD (any stream) Specific Past Work Experience Requirements • Minimum 6 year of experience years of overall experience with at least 3 years experience in Change Management and Capacity building (Training & Development). Desired Experience: • Experience as Change Management Expert in eGovernance domain. • Experience of having led business process reengineering/process improvement engagements is desirable. • Partner effectively with senior officers and stakeholders for effective change.

• Partner with stakeholders to design solutions which optimize governmental processes for effective change.

Educational Qualifications Graduation: Any Discipline AND Post Graduation: MBA / PGD (any stream) Certifications

Personality traits (a must) • Strong communications skills, both written and verbal • Ability to handle complex assignment independently. • Ability to work with ambiguity. Taking a systematic, structured view of situations. • Ability to interact with client (senior government officials) • Demonstrating willingness to get hands dirty and developing a problem-solving attitude • Strong personal and professional presence and self-confidence, capable of working effectively with senior team as well as all other levels.