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IT Manager
Hilton
posted 2d ago
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Key skills for the job
Job Description
- Maximize and protect hotel profitability through the leverage of Information Technology, training and operational best practices.
- Maximize opportunities to reduce IT costs through effective purchasing and negotiating maintenance contracts.
- Identify and propose opportunities to optimize revenue.
- Responsible for timely preparation and submission of all IT budgets.
- Responsible for the management and control of all IT expense according to an agreed plan.
- Ensure a business continuity plan is established and tested for all parts of the business.
- Provide the highest possible IT service to the agreed standards and best practices.
- Work with Business Management to expedite access and better utilization of information.
- Implement and exploit telephony services to HI minimum defined standards.
- Ensure guests IT queries are managed to defined standards with minimal risks.
- Ensure brand standards are communicated and maintained for Guest and Business Service.
- Ensure the hotel adopts and maintains brand standards for guests and business services in relation to IT services and offerings.
- Consistently promote the brand and encourage the use of the brand by IT suppliers.
- Ensure IT resources are maintained in the hotel to support the commercial business needs.
- Identify and ensure all hotel data has ownership and accountability within the organization.
- Ensure a successor is identified and trained to the standard.
- Provide IT support to other Hilton hotels when required.
- Cross train other hotel IT personnel to provide cover.
- Maintain standards and best practices in the hotel and evaluate compliance
- Manage and monitor local vendors and / or local representatives of global / area vendors.
- Ensure that hotel data is secured and in line with stated standards and best practices.
- Ensure Access Control is in line with stated standards and best practices.
- Ensure regular self-evaluations of IT practices are completed and communicated.
- Manage local implementation projects.
- Communicate status, risks, opportunities to GM, hotel management and regional and area IT management.
- Adhere to the hotel s security and emergency policies and procedures.
- Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations.
- The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
- Carry out any other reasonable duties and responsibilities as assigned.
- Follow hotel purchasing policy and procedures when carrying out of all purchases.
- Obtain three competitive quotes from suppliers to minimize cost to hotel.
- Conduct interviews with suppliers, representatives and obtain information, specification, quotations on any items required, handling subsequent correspondence and negotiations for procurement.
- Place orders with suppliers to ensure timely delivery to satisfy hotel requirement and trace the outstanding orders to ensure operational needs are met.
- Check pricing of purchase orders and determine appropriate suppliers to obtain best quality and price.
- Conduct market surveys to understand market trends and the price floating.
- Safeguard the petty cash float (if any) so as to ensure no unauthorized access to the float, ensuring that it is kept in the safe.
- Collect the Market List quotation at regular intervals.
- Regularly review contract supplies to ensure prices are still competitive.
- Maintain competitor knowledge of similar products by regularly surveying price lists of other hotels operation supplies.
- Analyze market trends to anticipate likely price fluctuations, for the purpose of maintaining inventory either for long or short time periods.
- Ensure all documentation (purchase orders, invoices, delivery dockets etc.) is forwarded to Accounts Payable on a timely basis.
- Flexible in relation to work hours.
- Minimize the risk of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.
- Handle all requests and enquiries in a timely, efficient and friendly manner.
- Strictly follow the code of conduct.
- The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment.
- Carry out any other reasonable duties and responsibilities as assigned.
Employment Type: Full Time, Permanent
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