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People Consulting-Learning Labs-Content Producer-Senior
Ernst & Young
posted 13d ago
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Key skills for the job
Job Description
- Gather, manage, and produce content for a variety of digital experiences
- Produce high quality content for digital learning engagements by
- reviewing and adapting source content materials
- writing outlines and scripts
- assisting the production team in decisions concerning the courses overall look and feel
- Conduct comprehensive reviews to ensure high quality deliverables are produced for the projects, with the aim to obtain excellent feedback from the clients and global project counterparts
- Mentor team members with appropriate competency-based suggestions
- Conduct effective client communication to understand the project requirements
- Automate tasks through appropriate tools and scripting while working in a globally distributed team
- Deliver exceptional client service on a variety of digital learning engagements
- Understand and apply user feedback and recommend improvements in the content
- High integrity and commitment to work in a new and challenging environment
- Ability to manage ambiguity and be proactive
- Ability to work independently with minimal supervision and produce quality outputs
- Ability to conduct peer reviews and improve deliverables created by others
- Strong communication and presentation skills
- Cross-cultural awareness and sensitivity
- High energy levels, agility, and adaptability
- Good understanding of own strengths and areas for improvement
- Eagerness to help others, and willingness to ask for and accept help
- Critical thinking, situational reasoning, and practical solutioning skills, especially under tight deadlines
- Experience in conducting in-depth research on industry-specific topics and articulating the findings
- Superior written and editorial skills, and ability to get a grasp on EY and client style guides, branding and tones
- Openness to travel for client projects that are approved as per EY and country-specific travel advisory guidelines
- 6 - 9 years of relevant experience, preferably in consulting domain
- Master s degree in arts, literature, or journalism
- 3 plus years of experience in creative and technical writing
- Relevant professional experience is desirable, particularly in performing large-scale projects in marketing, editing, publishing, or other related fields
- Exceptional written and verbal communication skills, and ability to clearly articulate messages and create communication materials for internal and external stakeholders
- Strong organizational skills, self-motivation, and analytical skills
- Proficiency in Microsoft Office applications, such as MS Word, Excel, PowerPoint, and Project, and authoring tools such as Articulate Storyline, Adobe Captivate, Vyond, Articulate Rise
- Familiarity with Adobe Creative Cloud suite applications, such as Photoshop, InDesign, Premiere Pro
- Professionals who are independent, proactive, results-oriented, and able to provide a high level of customer satisfaction through the delivery of world class support services. Apart from day-to-day activities, the candidate is expected to be involved in strategic planning to contribute for the growth of the team
- Technical experts with commercial acumen, relevant experiences, and high degree of enthusiasm to adapt and learn in a fast-evolving environment
- Professionals who are willing to work in an environment of continual professional development and are driven to take on new responsibilities, projects, and work experiences with clients across geographies
Employment Type: Full Time, Permanent
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