Add office photos
All Filters
48 Providence Jobs
ServiceNow Developer
Providence
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Best In-class Benefits
- Inclusive Leadership
- Reimagining Healthcare
- Competitive Pay
- Supportive Reporting Relation
The ServiceNow ITOM Developer is responsible for developing, configuring, and maintaining the ServiceNow IT Operations Management (ITOM) applications. This includes Discovery, Event Management, Service Mapping, and Agent Client Collector. The ITOM Developer will collaborate with the IT Service Management team and stakeholders to ensure accurate and up-to-date ITOM data, effectively integrated with other ServiceNow and external systems.
Responsibilities:
- Develop, configure, and manage ITOM schedules, credentials, patterns, probes, sensors, MID servers, event sources, connectors, service maps, and agents.
- Monitor and troubleshoot ITOM performance issues and errors.
- Validate and reconcile ITOM data with the Configuration Management Database (CMDB) and other data sources.
- Identify and resolve ITOM conflicts, duplicates, and orphaned records.
- Implement and enforce ITOM best practices, standards, and policies.
- Provide technical support and guidance to ITOM users and stakeholders.
- Create and maintain ITOM documentation, reports, and dashboards.
- Collaborate with other ServiceNow administrators and developers to integrate ITOM with other ServiceNow applications and modules such as ITSM, ITAM, Security Operations, etc.
- Use APIs and Integration Hub to connect ITOM with external systems such as monitoring tools, cloud platforms, automation tools, etc.
- Stay updated on the latest ServiceNow ITOM features, enhancements, and updates.
Qualifications:
- Bachelor s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- At least 3 years of experience as a ServiceNow ITOM Developer or in a similar role.
- ServiceNow Certified System Administrator (CSA) certification preferred.
- Strong knowledge of ServiceNow ITOM architecture, components, and functionality.
- Proficient in ServiceNow scripting languages such as JavaScript, PowerShell, and Shell.
- Experience with ServiceNow CMDB, ITSM, ITAM, and other ServiceNow applications and modules.
- Experience with IT infrastructure and asset discovery tools such as SCCM.
- Experience with IT event management and service mapping tools such as SolarWinds.
- Experience with ServiceNow Agent Client Collector and agent deployment and configuration.
- Experience with APIs and Integration Hub for data exchange and automation.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and collaboration skills.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Servicenow Developer roles with real interview advice
People are getting interviews at Providence through
People are getting interviews through
(based on 4 Providence interviews)
Job Portal
Referral
Company Website
50%
25%
25%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Providence are saying
What Providence employees are saying about work life
based on 22 employees
Flexible timing
Monday to Friday
No travel
Providence Benefits
View more benefits
Compare Providence with
Fortis Healthcare
Compare
Apollo Hospitals
Compare
Max Healthcare
Compare
Columbia Asia
Compare
Narayana Health
Compare
Manipal Hospitals
Compare
Aster Dm Healthcare
Compare
Health Care Global Enterprises
Compare
Global Healthcare
Compare
Shalby Hospitals
Compare
Optum
Compare
UnitedHealth
Compare
R1 RCM
Compare
GeBBS Healthcare Solutions
Compare
GE Healthcare
Compare
Thyrocare Technologies
Compare
Dr Lal PathLabs
Compare
Pacific BPO
Compare
Pristyn Care
Compare
Metropolis Healthcare
Compare
Share an Interview