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35 Providence College of Engineering Jobs
ServiceNow Developer
3-7 years
Hyderabad / Secunderabad
1 vacancy
ServiceNow Developer
Providence College of Engineering
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Responsibilities:
- Develop, configure, and manage ITOM schedules, credentials, patterns, probes, sensors, MID servers, event sources, connectors, service maps, and agents.
- Monitor and troubleshoot ITOM performance issues and errors.
- Validate and reconcile ITOM data with the Configuration Management Database (CMDB) and other data sources.
- Identify and resolve ITOM conflicts, duplicates, and orphaned records.
- Implement and enforce ITOM best practices, standards, and policies.
- Provide technical support and guidance to ITOM users and stakeholders.
- Create and maintain ITOM documentation, reports, and dashboards.
- Collaborate with other ServiceNow administrators and developers to integrate ITOM with other ServiceNow applications and modules such as ITSM, ITAM, Security Operations, etc.
- Use APIs and Integration Hub to connect ITOM with external systems such as monitoring tools, cloud platforms, automation tools, etc.
- Stay updated on the latest ServiceNow ITOM features, enhancements, and updates.
- Bachelor s degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
- At least 3 years of experience as a ServiceNow ITOM Developer or in a similar role.
- ServiceNow Certified System Administrator (CSA) certification preferred.
- Strong knowledge of ServiceNow ITOM architecture, components, and functionality.
- Proficient in ServiceNow scripting languages such as JavaScript, PowerShell, and Shell.
- Experience with ServiceNow CMDB, ITSM, ITAM, and other ServiceNow applications and modules.
- Experience with IT infrastructure and asset discovery tools such as SCCM.
- Experience with IT event management and service mapping tools such as SolarWinds.
- Experience with ServiceNow Agent Client Collector and agent deployment and configuration.
- Experience with APIs and Integration Hub for data exchange and automation.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong communication and collaboration skills.
Employment Type: Full Time, Permanent
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Providence College of Engineering Benefits
Soft Skill Training 
Team Outings 
Cafeteria 
Education Assistance 
Health Insurance 
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