Manager - Digital Presales Solution - IT (7-10 yrs)

- Job Type: Full Time

- Role : Digital Presales Solution Manager

- Support the Account Executives by taking a consultative role in the customer evaluation processes, including answering all technical questions, troubleshooting issues, and managing escalation to Support and Engineering

- Build demo environments and deliver specific demos for new prospects and clients

- Join calls with Sales team and customers to handle the technical discussions

- Work with Sales and CSM/ Account Managers on facilitating the resolution of opportunities related technical queries

- Work with the management to shape a best practice guide for Technical Demos

- Process pre-sales (trial) questions and technical issues (on L1) from potential customers and Sales team

- Create materials and videos to be used in sales activities

- Act as a link between Sales/Customers and Product team

- Work actively with Product team on improving the products and functionalities

Job Description :

- Responsible for the sale of a businesss products or services and ensures profitable growth in sales, revenue through planning, execution, and management of a supportive team

- Transform technical information and processes into compelling stories

- Prepare documents/ presentations by interpreting and evaluating text, graphics, and raw data

- Create crisp and compelling content basis the project brief and data gathered through research

- Handle the Presales sales process starting from demo distribution to managing the Presales associates. This should be done in a seamless manner with a quality process

- Develop business and functional collateral for technical sales plays and campaigns

- Review as well as copy edit content for plagiarism, accuracy and relevance

- Create fresh and interesting content strategies to support key business objectives

- Build and maintain a comprehensive content repository

- Interact with bid managers & internal SMEs to understand content project requirements, scope and logical structure of content output

- Effectively manage multiple content projects across industries and regions; Taking ownership to address critical problems and suggest prompt solutions

- Meets deadlines by establishing priorities and target dates for information gathering, writing, review, and approval

- Analyse the market trends and discover new opportunities for growth

- Report on sales results

- Seek & provide constructive feedback

- Keep abreast with the latest trends in the BPM sector

- Team Management: May manage junior resources

Experience & Expertise :

- Previous Experience in a Related Field Preferred; Proven work experience as a Presales Sales Manager, Presales Manager, or similar senior sales role 

- Preferably digital domain or educational sales, people management experience; Previous experience in a Customer-facing technical role

- 7-10 years in experience

- Should have excellent writing skills with unblemished grammar expertise

- Strong storyboarding skill

- Expert in secondary research and interviewing skills; Adept in UK and US English

- Ability to measure and analyse key performance indicators

- Tech-savvy with the ability to maintain and organize electronic files

- Experience in marketing, branding, and formal writing

- Good knowledge of the IT products, services and industry trends

- Strong interpersonal skills and an ability work as part of a team, both physical and virtual

- Ability and willingness to work on short deadlines; Strong organizational skills with a problem-solving attitude; Strong listening and storytelling skills.

- Enthusiasm for working in a high profile, fast-paced startup culture.

- Strong client-facing and communication skills

- Responsible, responsive, proactive, willing to help, ready to resolve issues.

- Responsible and self-motivated

- Strong analysis skill 

- Ability to learn new technologies

- Ability to multitask and prioritize between competing activities

- Expertise in MS office - Excel, Word & Power Point documents.

- Location : Pune/ Thane/ Hyderabad

- Work Duration : Monday to Friday; should be flexible as per job requirement

- Education : Any graduate, with digital certifications (a must)

- Remote Work from Home Available : Yes, possible but not completely; office attendance required at least 2 days a week; 40% travel may be required for customer meetings.

- Remuneration : Negotiable based on candidate's level of experience.