Team Lead - Operations

Intrested candidate can apply on career.proplegit.com Job Type: Full-time or ParT-time
Roles and Responsibilities for Team Lead (Data Entry Team) with QC Task

1. Leadership and Team Management

Supervise and lead the data entry team to ensure efficient workflow and productivity.

Assign tasks to team members and monitor their performance.

Act as a mentor to the team, providing guidance, support, and training to improve skills.

Conduct regular team meetings to discuss progress, challenges, and process updates.

2. Data Entry Operations

Oversee the daily operations of the data entry process, ensuring timely and accurate completion of tasks.

Monitor the workload distribution and reassign tasks as needed to meet deadlines.

3. Quality Control (QC) Oversight

Review data entries to ensure accuracy, completeness, and compliance with established standards.

Conduct random checks and audits to identify errors and improve data quality.

Develop and enforce QC checklists and procedures to standardize quality practices.

Provide constructive feedback to team members on data accuracy and improvement areas.

4. Reporting and Documentation

Prepare daily, weekly, and monthly reports on team performance, productivity, and quality metrics.

Document operational processes, errors, and corrective actions for future reference.

Maintain records of QC results and create actionable insights to enhance overall efficiency.

5. Process Improvement

Identify areas of improvement in data entry and QC workflows.

Collaborate with management to implement tools, technologies, or methodologies to streamline operations.

Stay updated with industry best practices to ensure adherence to the highest standards.

6. Communication and Coordination

Serve as the primary point of contact between the data entry team and upper management.

Coordinate with other departments to address inter-team dependencies and ensure smooth workflow.

Communicate team achievements, challenges, and requirements to stakeholders.

Key Skills and Competencies

Strong attention to detail and accuracy.

Proficiency in data entry tools and QC software.

Leadership, communication, and interpersonal skills.

Analytical mindset with the ability to identify and resolve operational issues.

Time management and multitasking abilities.

Gujarati and English is must in language proficiency