Books - Project Manager - Hybrid

SkillSet: Book Operations, Project Manager, Project Management.

• Responsible for delivery of 50K pages (in case of multiple accounts) to 75K pages (in case of a single account) per annum.
• Be an escalation point to the senior management on any project related issues.
• Escalate internal/external delays to the immediate reporting authority with appropriate reasons.
• Keep the customer informed on the job schedules (delivery time, delays, reschedule, priorities, holidays, absenteeism).
• Should operate as an important link between the customer and the senior management.
• Share the corrective and preventive measures taken by the team to resolve any issues/feedback/complaints raised by the customer.
• Do project planning along with the department heads & Ensure that the required output is delivered as per the capacity on a daily basis.
• Prepare project tracker on monthly basis and send it to the management.
• Develop strong inter-personal relationship with everyone in the project team.
• Ensure all the process steps are followed as per the defined SOP and violations are reported to the department heads.
• Candidate with a minimum of 2 to 5 years experience in handling the typesetting production of books.
• The desired candidate should have thorough knowledge of book workflow.
• Good experience in complete project management of books including author liaison and production tracking.
• Should have interacted with the customers directly on a day-to-day basis.
• Should be well versed in project management and handling multiple projects.
• Should coordinate with the department heads in analyzing the customer feedback and come up with corrective and preventive actions.
• Should have handled large teams with excellent team handling skills.

The candidate must ready for the hybrid model, we do not have permanent work from home. Request you to apply only if you are fine with hybrid model