Allied Digital Services - Project Coordinator - Network Protocols (3-6 yrs)

About the Job :

Join our team as a Network Project Coordinator, where you will play a pivotal role in overseeing network infrastructure projects, coordinating with ISPs, managing vendors, and ensuring seamless delivery and billing of network links for new and existing offices.

Key Responsibilities :

Network Link Feasibility :

- Assess the feasibility of network links for new office locations.

- Collaborate with multiple Internet Service Providers (ISPs) to conduct feasibility checks.

Coordination and Follow-up :

- Work closely with onsite engineers to onboard new network links.

- Ensure timely follow-up with ISPs for link delivery and issue resolution.

- Monitor billing processes and ensure accuracy and timeliness in invoice management.

Vendor Management :

- Act as the single point of contact (SPOC) for all project-related activities concerning network link delivery and billing.

- Maintain strong relationships with vendors and ensure adherence to agreed Service Level Agreements (SLAs).

Project Delivery :

- Track and report on the progress of link deliveries for multiple projects.

- Identify risks and resolve roadblocks to ensure timely project completion.

Technical Oversight :

- Possess a strong understanding of network and operating system basics.

- Provide technical guidance and troubleshooting support when required.

Key Result Areas (KRAs) :

- Completion of link feasibility studies within agreed timelines.

Successful onboarding of network links with zero escalations.

- Timely resolution of billing and invoice discrepancies.

- Vendor compliance with SLAs.

- Delivery of network projects within deadlines.

Required Skills and Qualifications :

Educational Background :

- Bachelor's degree in Computer Science, Information Technology, or related fields

Experience :

- 3-6 years of relevant experience in network coordination, ISP management, or similar roles.

Technical Skills :

- Strong understanding of network basics (TCP/IP, routing, and switching).

- Familiarity with operating system fundamentals (Windows, Linux).

- Knowledge of network engineering and infrastructure concepts.

Soft Skills :

- Excellent communication and coordination abilities.

- Strong problem-solving and analytical skills.

- Ability to multitask and manage competing priorities effectively