Desktop Support Engineer 2

Preferred candidate profile

Role Name: - Desktop Support Engineer L2

Location (with Address): - Bandra Kurla Complex, Bandra (E), Mumbai 400051

Type of Shift: -24X7(Rotational

Type of Job: - WFO

No of days working in a week: - 6 day

Experience- 3 Years to 8 Years

Package- Maximum 28 CTC

Education- Apply only graduate candidate

Role & responsibilities

Job Descriptions: - Desktop Support Engineer

• Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. 
• Co-ordination with engineers and users. 
• Providing desk side support for local users and remote assistance for users. 
• Monitor, track and respond to customer satisfaction survey responses. 
• Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. 
• Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) 
• OS Troubleshooting, Outlook Troubleshooting and Configuration 
• Should have good communication and technical knowledge

if interested kindly share your updated resume ekta@progressive.in

Call- 9560621796