Manager - Client Relationship - IT Staffing (2-5 yrs)

Job Title : Client Relationship Manager

Location : Mumbai

Notice period : Immediate to 15 days

Experience : 2 to 5 years in Relationship Management , Sales , Business development, IT staffing, Software services , Delivery Manager experience in Software services industry is a Plus

Job Description :

- Cultivate and maintain strong relationships with existing clients to understand their business needs and objectives.

- Act as the main point of contact for clients, addressing concerns, and ensuring overall client satisfaction.

- Collaborate with the recruitment team to source, assess, and onboard suitable candidates for client projects.

- Monitor the performance of placed candidates and address any issues proactively.

- Identify potential clients and business opportunities in the market.

- Develop and implement effective strategies for client acquisition and market expansion.

- Conduct market research to stay informed about industry trends, competitor activities, and client needs.

- Lead negotiations with clients on contracts, pricing, and terms.

- Resolve escalated client issues and complaints regarding resources

Required skills : Relationship Management, Sales, Business Development, IT Staffing, Software Services, Delivery Manager