Program Manager

Roles & Responsibilities:

• Partners with Product Managers, Business Product Owner, and the Infrastructure and Operation teams to maximize the value delivered by the teams by ensuring that the Team Backlog is prioritized and aligned with organizational objectives, balancing the needs of multiple stakeholders.
• Performs Scrum Master responsibilities.
• Assists the teams in meeting delivery goals by teaching and coaching SAFe, implementing SAFe principles and practices, and identifying and eliminating bottlenecks to flow.
• Works with developers and the Infrastructure and Operation teams on implementation, application monitoring, production support, compliance, application information maintenance, change management, configuration management, software quality, stability, predictability, and team efficiency.
• Researches, analyzes and presents business, software, and infrastructure processes, functionality, data, and usage in support of other responsibilities
• Continuous development professionally in system functionality and infrastructure, business operations, and software engineering principles, technology, and methodologies
• Executes customer Transformation Objectives including Product-Centric Software Engineering, Cloud migration, Agile operation, DevOps, Automation.

Skills:

• 8-9 years of experience within information technology
• Hands-on experience working as a Scrum Master with AEM projects preferred
• Hands-on experience running Scrum Ceremonies, capture impediments and work with management/team to get to closure.
• Experience operating in an Agile development environment. Track and generate Scrum completion, metrics report
• Experience and proficiency in JIRA, MS Project.
• Experience and proficiency in data analytics, reports, MS Excel, and Tableau
• SAFe PM/PO and/or Scrum Master Certification.
• Effective, comprehensive communication skills, written and verbal.
• Self-directed, maintains a productive sense of urgency, makes progress on multiple priorities, and delivers as planned.
• Constructively collaborates with teammates, business partners, and IT Infrastructure and Operation partners.
• Has a growth mindset, initiates improvements and innovations, demonstrates adaptability, executes to organizational transformation, and has a strong practice of continuous technical and business operations professional development