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78 Profex Tech Jobs

Customer Relations Associate-Gaming Industry || New Delhi

2-7 years

₹ 2.75 - 5L/yr

New Delhi

1 vacancy

Customer Relations Associate-Gaming Industry || New Delhi

Profex Tech

posted 8d ago

Job Description

Role: Customer Relations Associate
Location: Chattarpur,New Delhi
Experience Required: 1-3 years
Employee Type: Permanent
Shifts & Week Offs: 24x7 rotational + Cab service (Nearest metro to office)


Perks & Benefits:

🏥 Healthcare coverage for you & your family

👶 Parental benefits (maternity & paternity leave)

🚖 Cab service (Nearest metro to office + Door-to-door service after 8 PM)

🌍 24x7 rotational shifts for a global experience


About the Role

As a Customer Relations Associate, you will be the key point of contact for our users, ensuring their experience is seamless and enjoyable. Your responsibilities will include:

  • Handling customer interactions across multiple channels(chat, call, and email).
  • Providing top-notch support and resolving customer queries efficiently.
  • Navigating and utilizing our Customer Support (CS) tools effectively.

What Were Looking For

  • Excellent written and verbal English communication skills.
  • Strong customer-centric mindset.
  • Prior experience in customer support is a plus but not mandatory.

Dynamic Work Experience

  • Be a part of an innovation-driven and product-led organization.
  • Work alongside industry veterans across Tech, Sales, and Marketing verticals.

Pursue Excellence & Make an Impact

  • Share your vision and contribute to the companys success story.
  • Participate in campaigns, hackathons, and mentorship programs.
  • Engage in honest communication and collaborative problem-solving.
  • Get recognized and rewarded for your contributions.
  • Work in a supportive environment that encourages innovation and challenges the status quo.

Employment Type: Full Time, Permanent

Read full job description

What people at Profex Tech are saying

Profex Tech Benefits

Free Transport
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Team Outings
Job Training
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Gymnasium +6 more
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