Product Manager - Bizapps (17388)

Who are we

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making. The company has seven offices globally in the US, India, UK, Germany, Singapore, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments.

Hustle Mode ON is the motto we live by.

• Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco.

• With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list.

• Recognized by Forrester and Everest Group as a Leader in the digital adoption space, and listed by LinkedIn among one of the Top 5 startups in India in 2020

• Listed in Deloitte Technology Fast 500 among fastest-growing companies in North America for 2022 and 2021 and recognized as Great Place to Work 2022-2023

• Whatfix has been named a Silver Winner in Stevies Employer of the Year 2023.

• Our Customer centricity is also evident from a Customer rating of 4.67 on G2 Crowd 4.7 on Gartner Peer Insights

Whatfix is disrupting the way Application Support and Learning content is consumed by providing Contextual and Interactive WalkThroughs inside enterprise applications when a task is being performed.

We provide enterprises with a Software Platform that allows them to create Interactive Guides or Flows that sit as an overlay inside any web application. Flows are Contextual they appear based on where you are in the application (location) and who you are (role). Optimal performance and adoption of any web application are attained when there is easy access to Contextual Information inside the application when a task is being performed.

What would you get to do
Whatfix is looking for a Product Manager with 4+ years of experience to own and manage multiple pods for bizapps. This role is pivotal in ensuring that our website remains a high-performing, marketing-driven platform that delivers exceptional value to our users and business.

Responsibilities:

• Take full ownership of multiple pods product management responsibilities and drive product and business outcomes for these pods.

• Collaborate closely with the pods to align with overall business strategy. Research and implement the latest trends to address operational efficiency use cases for the pods

• Build and manage the pods roadmaps, ensuring the timely delivery of use cases.

• Work closely with developers and designers to translate business requirements into technical solutions and ensure flawless execution.

• Plan and execute initiatives, balancing business objectives with technical feasibility.

• Analyze data metrics, user behavior, and technical KPIs to identify optimization opportunities.

• Act as the bridge between technical teams and business stakeholders, ensuring clear communication and alignment.

Who you are

• 4+ years of experience in product management.

• Hands-on experience in performance marketing and website optimization is an advantage.

• Strong ability and comfort in working with engineering teams.

• Proven track record of managing projects and delivering measurable results.

• Strong analytical skills and the ability to leverage data to inform decisions.

• Excellent communication and collaboration skills to work effectively across cross-functional teams.

• A background in website marketing or performance marketing is highly preferred.