SMTP Product Manager

AProduct Managerfor an SMTP (Simple Mail Transfer Protocol) product typically has a dynamic and multifaceted role.

Here are some key responsibilities and expectations.

• Adheres to and promotes the company values and ethical framework, ensuring that the team operates to the same code of conduct Leads an environment where people management and development is a top priority.
• Empowers, manages, coaches and mentors direct reports and others in the organization and holds their teams accountable for strong people management practices
• Brings diverse teams together to collaborate on topics to achieve optimal ideas and recommendations
• Drives the achievement of high performance overseeing effective career management, providing equitable opportunities, driving succession planning and talent management processes to ensure continuous development of people capability & delivery of results
• Acts as a role model for own team, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development and mobility, nurturing talent and fostering diversity.

Shared Responsibilities

• Availability of end user products to underpin the banks delivery of core business applications
• Architectural standards implemented within the end user device products in line with all control function requirements and policies including Security (CSO), Compliance and GDPR and End User Architecture, Standards and Governance
• Procurement of underpinning contracts to support the supply chain and services from resellers and managed service providers in conjunction with Global Procurement
• Enforcement of End User Availability Management standards
• Business Engagement in conjunction with End User Customer Services

Your key responsibilities

• Strategy and roadmap of Mail Enabled Applications, SMTP infrastructure, Mailing lists
• Technology roadmap compliance of all Mail Enabled Applications, SMTP infrastructure, Mailing lists
• Defining the requirements and prioritisation of book of work for the Mail Enabled Applications, SMTP infrastructure, Mailing lists
• Ensure Architectural standards implemented within the end user device products in line with all control function requirements and policies including Security (CSO), Compliance and GDPR and End User Architecture, Standards and Governance
• Ownership of risks associated with email platforms
• Working Knowledge on SDLC platforms (Jira, JAMA) and Agile methodology
• Definition and maintenance of all tiers of Azure Services
• Stakeholder, Business and Clients engagements
• ITAO for relevant products
• Vendor Governance of outsourced components and services.

Your skills and experience

• Understanding of how Mail Enabled Applications, SMTP infrastructure, Mailing lists works
• Working knowledge of SDLC and Agile
• Have done requirement gathering, stakeholder management and vendor management
• Cost and Budget management
• Product adoption and forecasting
• Strategy, Product Roadmap and Risk management