Product Manager, Data Products & Insights (Customer Success)

24WD84046 Position Overview Responsibilities

• Collaborate with PM leadership to define the vision and strategy for the Customer Success Data, Insights, & Analytics Product Group within the Data Products & Insights Domain to advance company objectives
• Identify core customer challenges and align teams to develop scalable, reusable enterprise solutions
• Partner with the EDH lead to create a scalable reporting and analytics strategy that can be leveraged by other GTM product groups, such as Marketing and Sales
• Drive the delivery of roadmap commitments, ensuring the product lands impactful business outcomes
• Work closely with cross-functional stakeholders, including Customer Success leaders, Engineering, and UX, to inform strategy and align vision
• Develop rolling 12-month roadmaps for the CS Data and Analytics product group, prioritizing high-impact solutions
• Author detailed PRDs (Product Requirements Documents) and define success metrics
• Establish OKRs (Objectives and Key Results), including methodology, baselines, and targets, to measure and achieve business impact
• Anticipate and mitigate risks, fostering alignment among partners and guiding the team through challenges toward the defined vision
• Ensure strong stakeholder relationships through regular interlocks, 1:1s, and best practices in partnership management

Minimum Qualifications

• 5+ years of experience driving product strategy, vision, and execution for enterprise CS data, insights, and analytics in collaboration with architects, engineering, and multiple stakeholders
• 5+ years of experience managing roadmaps for enterprise data, insights, and analytics products (Customer Success domain preferred)
• Exceptional communication skills, with the ability to convey complex ideas simply and persuasively to diverse audiences (internal, external, business, and technical)
• Strong skills in planning, facilitation, dependency management, and risk analysis

Preferred Qualifications

• Master s degree in Computer Science, IT, Engineering, Mathematics, or a related field
• Experience working with geographically distributed teams
• Technical fluency in cloud data technologies, architectural concepts, and schedule tradeoffs, partnering effectively with technical team members
• Proven ability to navigate ambiguous requirements and drive execution
• Quick decision-making skills and a willingness to take calculated risks

• Advisor Role: Requires a deep understanding of the theories and concepts within the discipline and the ability to apply best practices effectively
• Problem Solving: Solves complex and diverse problems by applying best practices and creativity in practical situations
• Relationship Building: Builds effective relationships with senior practitioners, peers, and external stakeholders, potentially acting as a mentor to less experienced colleagues
• Independence: Works independently, with guidance provided at critical points, and may lead projects or improve ongoing processes
• Creativity: Applies judgment and interpretation to select the right course of action, connecting assignments to the bigger picture

Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.