Head of Operations

The Head of Operations will oversee and optimize ProCreatordaily operations, ensuring seamless project execution, client satisfaction, and cross-functional collaboration. This strategic leadership role requires expertise in UX/UI design, project management, business growth, and team mentorship to drive operational excellence and innovation.

Herewhat youll do:

• Operational Strategy Management : Develop and implement policies, streamline processes, and monitor KPIs to enhance efficiency, scalability, and operational excellence. Ensure alignment with strategic objectives and continuous improvement.
  

• Team Leadership Development : Lead, mentor, and grow the design team by fostering a high-performance culture, ensuring project success, and collaborating with HR to recruit top talent and drive professional growth.
  

• Client Engagement Project Delivery : Act as the primary liaison for clients, ensuring expectations are met through clear communication and strategic guidance. Oversee project timelines, quality assurance, and alignment with client goals.
  

• Sales Business Development Support : Collaborate with sales teams to craft compelling proposals, presentations, and innovative design solutions. Align design services with market trends and client needs to drive business growth.
  

• Process Optimization Innovation: Stay updated with industry trends to enhance design operations, integrate AI-driven efficiencies, and implement best practices in UI/UX design. Drive continuous process improvements for better project execution and client satisfaction.
  

• Cross-Functional Collaboration: Work closely with marketing, development, and business teams to ensure seamless integration of design across all business verticals. Facilitate effective communication to align design goals with broader business objectives.