Process Executive

JD for Calls adv -

• Associates will listen /audit pre-recorded calls to make sure no is no scam or fraud.
  
  
• Obtain consumer / provider information by listening to telephone calls/ text & messages.

• Determine eligibility by comparing consumer / provider information to requirements.

• Adhere to policies by entering client information, confirming pricing.

• Meet the required target and quality metrics.

• Work effectively with other teams.

• Good listening and good comprehension and analytical skills.

• Good comprehension and analytical skills.

• Team player , who is driven and self-motivated.

• Possesses Data Entry Skills.