1 Alldigi Tech Process Trainer Job

Roles and Responsibilities

• Develop training programs for new hires, focusing on voice and accent improvement.
  
• Conduct one-on-one coaching sessions with team members to enhance their communication skills.
  
• Create customized training materials using various tools such as PowerPoint, Word, Excel, etc.
  
• Collaborate with the quality assurance team to identify areas of improvement in customer interactions.
  
• Provide feedback to trainees on their progress and suggest additional exercises for practice.