2-6 years
New Delhi
1 vacancy
Associate Manager - Terminal Audit
Indira Gandhi International Airport
posted 2hr ago
Key skills for the job
a. Observe vendor productivity and efficiency with respect to SLA
b. Nos of observations for other departments.
c. Effective compilations and reports (Daily trackers report out)
d. Nos of manpower audits per shift and reporting mail out
e. Nos of machinery audits
f. Ensure serviceability standards are met
g. Team productivity and trainings
h Monthly trackers
Head Estate Management
I
Head Terminal Audit
I
AM Terminal Audit
Terminal Audits, Observations Recording Reporting
Observe vendor productivity and efficiency with respect to SLA
Nos of observations for other departments.
Effective compilations and reports (Daily trackers report out)
Monthly Vesta meetings with assigned departments
Nos of manpower and machinery audits per shift and reporting mail out
Productivity Closures
Percentage of closure of EM vendor partners/ Percentage of closure of inter department observations - 80% same month / 100% previous month. Updating productivity tracker (Daily)
Adherence to department scope and work procedures
Understanding of vendor partner processes responsibilities
Ensure all SOP s followed.
Team productivity
Monthly projects and trackers
Process Excellence - Kaizens, 5S Interventions, 5S Zones and 5S Audit
Nos of Kaizens 5S registered , audited using check sheets and sustained under individual scope. Nos of Ideas submitted Participation in nos of BLIPs / CIPs (Annual number)
Service Delivery Passengers Experience
On-ground participation in passenger experience initiatives - ASQ, Skytrax, Audits by Authorities (Nos of audit days undertaken). Compliance to OMDA (Sch 3 Sch 4) standards and team alignment. Improvement projects
CISF, BOI, CUSTOMS, DELHI POLICE, TRAFFIC POLICE, SERVICE PROVIDERS
DIAL PnE
DIAL Projects
Finishes
Security Vigilance
IT
Airport Systems
Horticulture
No. of Audit observations
New idea implementation.
Projects undertaken
Productivity and closures of observations
5S Area upkeep and interventions
Analysis of data and RCA/CAPPA
Minimum 07, Maximum 11 years in Aviation, Hotels, Hospitals or hygiene industry
Employment Type: Full Time, Permanent
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Work life balance
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