Process Developer - Transitions

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. —and we have fun doing it! Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.  

Inviting applications for the role of Process Developer - Transitions 

In this role, you will be dealing with Practice SME’s, Operations’ Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams.  

Responsibilities 

• Develop an understanding of the E2E solution and value being proposed 
• Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed. 
• Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices 
• Understand G’s Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas 
• Taps into internal networks – TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution in accordance to client’s expectations 
• Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and identify and communicate risks, and co-create change solutions throughout the Project period 

Qualifications we seek in you! 

Minimum Qualifications 

• Postgraduate/Graduate 
• Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification 
• Project management / active Transitions experience 
• Exposure to project management tools and technologies; familiarity with any of the major ERP platforms (e.g., SAP or Oracle) 
• Relevant experience in consulting and organizational change  
• Controller of ‘E2E Transition Costs’: Be accountable for Transition Costs