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Technical Writer
PrismHR
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Author content using MadCap Flare.
- Research product information by attending standups and working with Quality Assurance Engineers, Product Managers, and Subject Matter Experts.
- Leverage tools such as Jira, Confluence, Salesforce, and TestRail to understand issues and develop documentation.
- Capture end-user and administrative tasks performed in PrismHR products and their expected results.
- Manage documentation drafts and the flow of information during development and testing.
- Collaborate with teammates.
- Participate in Agile development processes and influence product enhancements based on customer needs.
Additional Duties and Responsibilities:
- Manage PrismHR documentation with varying priorities and deadlines within bi-weekly/monthly sprints.
- Use revision and source control effectively within a team setting.
- Act as an ambassador of collaboration within and across the organization, sharing knowledge in areas of expertise.
- Other duties or projects may be assigned as needed.
Skills And Experience:
- Superior oral and written communication skills.
- Ability to quickly learn, analyze, understand, and communicate complex technical concepts in a clear and concise manner.
- Technically curious and motivated to understand PrismHR functionality.
- Ability to prioritize while taking direction from management.
- Proactive at removing impediments with a get the job done attitude.
- Flexible and able to work well under pressure and adapt to shifting deadlines.
- Must be a team player.
- BS/BA in related fields such as Computer Science, Communications, English, or Technical Writing.
- Minimum 4 years of experience as a Technical Writer for complex software systems, preferably in a SaaS or web-based environment.
- Experience with Visio or other flowcharting software.
- Proficiency with MadCap Flare is required.
Employment Type: Full Time, Permanent
Functional Areas: Content
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Job Portal
Referral
80%
20%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at PrismHR are saying
Technical Writer salary at PrismHR
reported by
1
employee
₹8.1
L/yr - ₹10.3
L/yr
28%
more
than the average Technical Writer Salary in India
View more details
What PrismHR employees are saying about work life
based on 36 employees
Flexible timing
Monday to Friday
No travel
Night Shift
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