Principal Support Engineer, Demo Services

Would you like to:

As a member of the Demo Support Organization, your focus is to deliver pre-sales support and solutions to the Oracle Sales teams while serving as an advocate for their demo needs. This involves resolving pre-sales demo issues while working closely with global sales consultant teams. A primary point of contact for their pre-sales demo issues, you are responsible for Support and providing advice and assistance to internal Oracle Sales team on diverse demo situations and escalated issues.

Desired Profile:

Strong Customer Service Orientation

Excellent written and oral communications skills.

Great team player and able to work and collaborate across global teams.

Out of box thinker who has an eye for detail, brings immense drive and a new perspective to problem solving.

Results orientation, you will not be satisfied until the job is done with the right quality.

Ability to work within virtual teams; to get a specific job done often requires working together with many colleagues spread out across different countries.

Self-motivated, you have the natural drive to learn and pick up new challenges.

Always looking to raise the bar of own skills and competencies.

As a Principal Support Engineer, you will offer strategic Functional and technical support to assure the highest level of pre-sales support.