Process Specialist - DC

Responsibilities Role Description: Verify, create, modify and update clients form 5500 filing and provide support to Auditors file their Audits with IRS and DOL. Employee should also be able to handle and help clients / individual customers within defined SLA Reporting relationship: This position will report to Associate Manager- Operations Key Responsibilities: Should have experience on Compliance, Form 5500 Filing and audits. Should have good written and verbal communication Analyze details to determine appropriate action needed in term of processing the transactions. Consult available resources including technical documentation, updates, computer system application features, coworkers and Mentors to perform daily task. Make suggestions for improvement in procedures/processes Efficiently and effectively process work to meet or exceed production expectations Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG Improve personal effectiveness that positively impacts work, environment and enhancement of skills Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process Compliance to PGS policies and Flexibility as per business needs Perform other job related duties, other processes within the BU or special projects as required or as assigned by superior Qualifications Education: Graduate Bachelors degree (any stream) Other: Good knowledge of Insurance Domain and Industry. Insurance and Financial Institution experience preferred Additional Information Make sound business decision Embrace Change Build strong Partnership Get results Act Strategically Lead Cultivate Talent Logical and Critical thinking