Housekeeping supervisor

Shall be accountable and responsible for overall upkeep of the Club rooms and the entire Club inclusive of floors, public areas as well as back areas of the Club.

Overall cleanliness, sanitation, maintenance both major and minor and supervision of all jobs as well as services rendered by the House Keeping Department as per the standard specifications and procedures laid down by the Management for the entire Club inclusive of the guest rooms, public areas, back areas, etc.

Accountable for direct supervision of jobs and performance of the juniors such as Houseman or Chambermaid and the Trainees and relay necessary information as well as take feedback through daily briefing and debriefing sessions.

Accountable for ensuring that the standard cleaning procedures are followed as per specifications throughout the entire Club, keeping in mind the principal of Quality Assurance through Quality Cleaning and prompt service delivery.

Overall well being of the guests in the Club in terms of room as a product sold to the guests and ensuring quality services being provided to the guests for all the facilities utilized by the guests in terms of operational aspects of the House Keeping Department.

Overall welfare, development, training and well being of all the employees of the department through ?On The Job Trainingand ?On Spot Rectificationas and when required to ensure Quality Assurance, proper guidance and personal supervision of the junior team members everyday so as to maintain strict discipline and smooth workflow in the department.

Maintaining professional relationship and liaison through intra and inter-departmental co-ordination for the well being of the guests and the employees alike.

Accountable for all equipment, linen, uniform, etc which are being used by the House Keeping department to provide basic facilities to the guests as well as for those being used by other departments and the employees of the Club with the assistance of or from the House Keeping department.