Order Processing: Process and manage export sales orders, ensuring accuracy and compliance with all relevant regulations and documentation
Customer Support: Provide support to international customers, addressing their inquiries, resolving issues, and maintaining positive relationships
Documentation: Prepare and manage all required export documentation, including invoices, shipping documents, export permits, and customs declarations
Shipment Coordination: Coordinate shipments with carriers, freight forwarders, and logistics providers, ensuring timely and cost-effective delivery
Compliance: Ensure compliance with export regulations, sanctions, and trade restrictions imposed by various countries and organizations, such as the US
Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR)
Market Research: Monitor international market trends, customer preferences, and competitors to identify opportunities and threats in export sales
Pricing and Quoting: Assist in pricing strategies and quoting for international customers, taking into account factors like shipping costs and tariffs
Inventory Management: Monitor and manage export-related inventory levels, ensuring availability of products for international orders
Sales Reports: Generate and analyze export sales reports to track performance, identify trends, and make data-driven decisions