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3.8

based on 256 Reviews

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44 PowerSchool India Jobs

Application Specialist

3-8 years

Bangalore / Bengaluru

Application Specialist

PowerSchool India

posted 3mon ago

Job Description

Overview

The Application Specialist ensures an efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support PowerSchool’s applications. This person is also responsible for defining, documenting and implementing best practices and standards.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Assist with the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed

•Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk

•Work directly with IT and Development on new implementations and various project work

•Assist and work with users with finding ways to utilize software and technology more effectively and securely

•Evaluate/test new software and business solutions

•Act as escalation point and mentor for junior level staff, providing direction and guidance when necessary

•Evaluate/test new software and business solutions

•Ensures data security and integrity for all PowerSchool applications

•Continually audit and monitor systems for deficiencies and perform necessary maintenance as required

•Exercise independent judgment to analyze and diagnose application related problems and issues

•Assist in application training of existing users and new employees

•Explore new solutions, including testing, design, modifications and deployment required to meet both the company’s and client’s business requirements

•All other duties as assigned

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

•Bachelor's degree in Information Technology or related field or equivalent combination of education and/or work-related experience

•3-5 years of relevant job experience, ideally with prior experience working within the education software industry, preferred

•Strong knowledge of standard IT practices and workflows

•Experience with building dashboards or a deep understanding of Business Intelligence

•Advanced knowledge and applications troubleshooting with industry specific applications

•Must be able to learn and understand business processes as they relate to application usage, internal controls, security and technology

•Strong customer service skills

•Strong project management, verbal and written communication skills and customer service skills

•Oversee large scale projects with detailed designs and document business processes and procedures to coincide with project and firm expectations

•Work with minimal supervision and take ownership of problems and/or issues and ensures timely resolution

•Strong analytical, troubleshooting and organization skills

•Able to work both independently and as a member within a team environment


Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

Prepare for Application Specialist roles with real interview advice

People are getting interviews at PowerSchool India through

(based on 25 PowerSchool India interviews)
Job Portal
Referral
Company Website
Campus Placement
Recruitment Consultant
36%
32%
12%
8%
4%
8% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at PowerSchool India are saying

3.9
 Rating based on 5 Application Specialist reviews

Likes

I had a pleasure working with my team, and their dedication and expertise are truly remarkable. Team consistently go above and beyond to ensure highest quality of work. Leadership provides complete transparency and making the work process smooth and productive. Below are some of my personal experiences working with PowerSchool: 1) M..Read More

Dislikes

No dislikes ! PowerSchool provides enough perks , So I can’t complain.

Read 5 reviews

Application Specialist salary at PowerSchool India

reported by 39 employees
₹5 L/yr - ₹18 L/yr
11% more than the average Application Specialist Salary in India
View more details

What PowerSchool India employees are saying about work life

based on 256 employees
68%
87%
81%
72%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

PowerSchool India Benefits

Health Insurance
Work From Home
Team Outings
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

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