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Associate Cloud Operations Engineer 2
4-8 years
Chennai, Bangalore / Bengaluru
1 vacancy
Associate Cloud Operations Engineer 2
PowerSchool India
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
This position, under the general direction of the Manager or Technical Lead, Cloud Operations, will be responsible for supporting cloud customers and be responsible, at varying levels, for software installations and configuration, continuous systems analysis, technical customer support, and systems administration for the SaaS server technologies used in a multi-cloud environment
Responsibilities Description
A Cloud Operations engineer is responsible for designing, deploying, managing, and optimizing cloud infrastructure and services
They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues
This role requires expertise in cloud platforms, automation, and best practices
They ensure the availability, performance, and security of cloud-based applications and resources while monitoring and responding to incidents and issues
This role requires expertise in cloud platforms, automation, and best practices
Your day-to-day job will consist of:
Execute ticket triage, investigation and resolution of reported incidents
Troubleshoot application issues and engage Customer Support as needed to identify and resolve the issue
Troubleshoots problems with user accounts and application access
Perform daily system administration tasks to verify that all systems are up and running
Installation and configuration of software in cloud-based environments to ensure high availability
Monitor and troubleshoot application issues to ensure high availability, optimal performance, and system responsiveness
Operate and maintain orchestration routines in production
Complete periodic application software updates and software version upgrades
Install and configure new customer environments as needed
Support product development teams in the delivery of continuous integration, continuous deployment, providing templates and patterns to follow to ensure code produced by product development teams can be deployed and scaled on standardized technologies and platforms
Perform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines; understand when to escalate to product development teams; remediate root causes and implement preventative actions
Performs basic database monitoring and troubleshooting of database performance issues
Participate in after-hours maintenance, when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident response
Participate in 24/7 on-call support including shift rotations where required
Able to communicate effectively and work as a team member to manage all cloud-based systems used within the environment
Other duties as assigned
Troubleshoot application issues and engage Customer Support as needed to identify and resolve the issue
Troubleshoots problems with user accounts and application access
Perform daily system administration tasks to verify that all systems are up and running
Installation and configuration of software in cloud-based environments to ensure high availability
Monitor and troubleshoot application issues to ensure high availability, optimal performance, and system responsiveness
Operate and maintain orchestration routines in production
Complete periodic application software updates and software version upgrades
Install and configure new customer environments as needed
Support product development teams in the delivery of continuous integration, continuous deployment, providing templates and patterns to follow to ensure code produced by product development teams can be deployed and scaled on standardized technologies and platforms
Perform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines; understand when to escalate to product development teams; remediate root causes and implement preventative actions
Performs basic database monitoring and troubleshooting of database performance issues
Participate in after-hours maintenance, when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident response
Participate in 24/7 on-call support including shift rotations where required
Able to communicate effectively and work as a team member to manage all cloud-based systems used within the environment
Other duties as assigned
Bachelor s degree in computer science, Information Systems or equivalent degree required
This is an entry level position; the ideal person needs to be motivated and willing to learn
Knowledge of cloud computing platforms such as AWS, Azure, and Google Cloud (demonstrable proficiency or professional experience preferred)
Knowledge of Relational and No-SQL databases (demonstrable proficiency or professional experience preferred)
Familiarity of configuration management and orchestration technologies and techniques
Proficiency in one or more programming language
Familiarity in operating system administration
Ability to handle a heavy workload with multiple projects and frequent interruptions
Ability to work in a changing, dynamic environment
Strong written and verbal communication skills
This is an entry level position; the ideal person needs to be motivated and willing to learn
Knowledge of cloud computing platforms such as AWS, Azure, and Google Cloud (demonstrable proficiency or professional experience preferred)
Knowledge of Relational and No-SQL databases (demonstrable proficiency or professional experience preferred)
Familiarity of configuration management and orchestration technologies and techniques
Proficiency in one or more programming language
Familiarity in operating system administration
Ability to handle a heavy workload with multiple projects and frequent interruptions
Ability to work in a changing, dynamic environment
Strong written and verbal communication skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Cloud Operations Engineer roles with real interview advice
People are getting interviews at PowerSchool India through
People are getting interviews through
(based on 25 PowerSchool India interviews)
Job Portal
Referral
Company Website
Campus Placement
Recruitment Consultant
36%
32%
12%
8%
4%
8% candidates got the interview through other sources.
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Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at PowerSchool India are saying
Rating based on 4 Cloud Operations Engineer
reviews
Anonymous · DevOps
in Bengaluru/Bangalore
Likes
Job Security and they provided good tools to improve your technical skills
Dislikes
None
Read 4 reviewsCloud Operations Engineer salary at PowerSchool India
reported by
28
employees
₹6
L/yr - ₹11.1
L/yr
10%
more
than the average Cloud Operations Engineer Salary in India
View more details
What PowerSchool India employees are saying about work life
based on 258 employees
Flexible timing
Monday to Friday
No travel
Night Shift
PowerSchool India Benefits
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