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Solutions Architect
Postman
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Act as trusted advisors to consult, teach, and guide customers towards increased API lifecycle maturity
- Help to drive value and adoption of Postman by assisting customers to understand how Postman can solve their business and API-related needs
- Build and nurture strong customer relationships with assigned accounts
- Always be curious and constantly conduct discovery to understand customer use cases and pain points in order to then best position the Postman API platform in response
- Be strong customer advocates and act like an extension of the customers team
- Partner closely with Customer Success Managers to devise success plans for assigned accounts
- Collaborate with Sales and Customer Success to identify outreach targets to drive expansion opportunities
- Guide customers along their API journey via education, technical consultation, and general enablement to help them achieve their development and business goals
- Establish liaisons with the Product team to stay abreast of product developments and roadmap
- Listen for and qualify customer feedback and share with the Product teams internally so that Postman can continue to best support our customers
- Aid in producing enablement resources that lead customers towards realizing the full value of the Postman API platform
- Build solutions for customer problems/needs that improve their user experience to show the art of the possible
About You:
- Bachelors degree in Computer Science/Engineering, a related field, or relevant work experience
- 6+ years of enterprise solutions architecture or sales/solutions engineering experience
- 2+ years of software development experience
- Fluent in German and English
- Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders
- Experience with engaging senior management and executive audiences to convey Postmans value proposition
- Capable of forging deep, long-lasting relationships with customers
- Strong understanding of APIs, and experience with producing and consuming with APIs across different domains
- Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle
- Comfortable with the enterprise SaaS sales process and customer relationship management
- Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
- Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc
- Fast learner, excited and willing to learn new technology on an ongoing basis
- Great communication skills (presentation, verbal and written)
- Enjoys a fast-paced environment and loves teamwork and collaboration
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Postman Benefits
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