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28 Postman Jobs

Senior Associate, Strategy and Operations (Process Excellence)

5-8 years

Bangalore / Bengaluru

1 vacancy

Senior Associate, Strategy and Operations (Process Excellence)

Postman

posted 3mon ago

Job Description

We are seeking a passionate and highly driven individual to join the Strategy and Operations team as part of the Revenue Operations function at Postman. Revenue Operations is integral to the success of our GTM motion by helping to drive revenue and overall productivity of the sales and customer success teams. The Strategy and Operations team plays a critical role in generating insights and optimising processes that help the organization grow and be successful.
The team works closely with multiple Go-to-Market teams including Sales, Customer Success, Renewals, Account Development, Data Analytics and Solutions Engineering.
  • Design and execute scalable processes for the GTM teams, reduce friction in existing processes, and continuously improve upon them
  • Proactively solve inefficiencies in GTM operations and help the organisation become more efficient
  • Lead operational projects in support of the GTM organisation including end-to-end requirement gathering, design, implementation, improvement and governance of these processes.
  • Provide guidance, insight and recommendations to the leadership team focused on increased revenue growth while improving overall sales team performance and effectiveness
  • Documentation of existing processes and improvements
  • Collaborate with the Enablement team to ensure appropriate trainings are delivered on updated processes
  • Build and maintain relationships with sales, customer success, BizOps and other GTM teams
  • Manage stakeholder communication for process changes, milestone planning and escalations
You would be a great fit if you:
  • Have 5 to 8 years of overall work experience with at least 3 years in an operations/business process role in SaaS or consulting
  • Are adept at handling ambiguity while designing and implementing processes
  • Have exceptional stakeholder management and collaboration skills, experience in client-facing roles is a plus
  • Adept at using process mapping software such as Miro/Whimsical/Lucidcharts
  • Have experience in managing complex processes and navigating a rapidly growing organisation

Employment Type: Full Time, Permanent

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What people at Postman are saying

Senior Associate salary at Postman

reported by 1 employee with 1 years exp.
₹36 L/yr - ₹46 L/yr
344% more than the average Senior Associate Salary in India
View more details

What Postman employees are saying about work life

based on 30 employees
78%
71%
60%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Postman Benefits

Health Insurance
Free Food
Work From Home
Team Outings
Cafeteria
Education Assistance +6 more
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Postman Bangalore / Bengaluru Office Location

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Bengaluru Office
309, 2nd floor, Venkateshwara Complex, 100 Feet Rd, Indira Nagar 1st Stage, Stage 1, Indiranagar, Bengaluru, Karnataka 560038, India Bengaluru
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