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Postman

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3.6

based on 30 Reviews

28 Postman Jobs

Senior Associate, Strategy and Operations (Process Excellence)

Postman

3.6

based on 30 Reviews

5-8 years

Bangalore / Bengaluru

1 vacancy

Senior Associate, Strategy and Operations (Process Excellence)

Postman

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Consulting Operations Sanction Screening Business Process Management Process Mapping

+ 3 more

Job Description

We are seeking a passionate and highly driven individual to join the Strategy and Operations team as part of the Revenue Operations function at Postman. Revenue Operations is integral to the success of our GTM motion by helping to drive revenue and overall productivity of the sales and customer success teams. The Strategy and Operations team plays a critical role in generating insights and optimising processes that help the organization grow and be successful.

The team works closely with multiple Go-to-Market teams including Sales, Customer Success, Renewals, Account Development, Data Analytics and Solutions Engineering.

Design and execute scalable processes for the GTM teams, reduce friction in existing processes, and continuously improve upon them
Proactively solve inefficiencies in GTM operations and help the organisation become more efficient
Lead operational projects in support of the GTM organisation including end-to-end requirement gathering, design, implementation, improvement and governance of these processes.
Provide guidance, insight and recommendations to the leadership team focused on increased revenue growth while improving overall sales team performance and effectiveness
Documentation of existing processes and improvements
Collaborate with the Enablement team to ensure appropriate trainings are delivered on updated processes
Build and maintain relationships with sales, customer success, BizOps and other GTM teams
Manage stakeholder communication for process changes, milestone planning and escalations

You would be a great fit if you:

Have 5 to 8 years of overall work experience with at least 3 years in an operations/business process role in SaaS or consulting
Are adept at handling ambiguity while designing and implementing processes
Have exceptional stakeholder management and collaboration skills, experience in client-facing roles is a plus
Adept at using process mapping software such as Miro/Whimsical/Lucidcharts
Have experience in managing complex processes and navigating a rapidly growing organisation

Employment Type: Full Time, Permanent

Read full job description

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