Urgent Hiring| International Customer Service Executive

Role & responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide detailed information about our products and services.
• Assist customers in making informed decisions about their insurance needs.
• Achieve sales targets by promoting and selling insurance products.
• Maintain accurate records of customer interactions and transactions.
• Resolve customer complaints in a professional and timely manner.
• Collaborate with team members to improve customer satisfaction

Preferred candidate profile

• Experience: 0-4 years in customer service or sales.
• Excellent communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Basic computer skills and familiarity with CRM systems.
• Strong problem-solving abilities and attention to detail.
• High School Diploma and Bachelor's degree preferred.

Perks and benefits

• Amazing work culture.
• Complete Day shift.
• 6 Days working
• 1 Roster off
• Unlimited Incentives
• Good opportunity for career progression.
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC

Interested candidates, please contact

shrutikataria@policybazaar.com| 7042444948

priyankasingh@policybazaar.com| 8826601004

neetumehta@policybazaar.com| 7042547373