Front Desk Receptionist

Skills:

Excellent communication skills, Customer service orientation, Organizational skills, Attention to detail, Multi-tasking abilities, Professionalism, Computer proficiency, Ability to handle high-pressure situations,.

Company Overview.

Podar Education Network, established in 1927, is a renowned institution in the educational sector, built on values of honesty, integrity, and service.

With over 95 years of experience, it has expanded to 139 institutions across India, catering to over 200,000 students with the support of 7,800 dedicated staff members.

Podar offers diverse educational streams, ensuring quality education marked by traditional values.

For more details, visit Podar Education Network.

Job Overview.
We are seeking a Junior Front Desk Receptionist to join our team at Podar Education Network, located in Cuddapah.

This is a full-time role requiring 1 to 3 years of experience.

The ideal candidate should possess exceptional communication, detail orientation, and multi-tasking skills.

Your role will involve welcoming visitors, handling inquiries, and supporting administrative operations at the front desk.

Qualifications And Skills.

Excellent communication skills (Mandatory skill) to effectively interact with visitors, parents, and staff, ensuring smooth communication at the front desk.

Attention to detail (Mandatory skill) for accurately maintaining visitor logs, handling inquiries, and managing appointments efficiently.

Multi-tasking abilities (Mandatory skill) to manage several parallel tasks such as answering phones, greeting visitors, and providing assistance when needed.

Customer service orientation to deliver a warm, welcoming experience for all visitors and to resolve any inquiries or issues promptly and efficiently.

Organizational skills for maintaining an orderly reception area and ensuring all materials are readily available and well-arranged.

Professionalism in demeanor, appearance, and interaction with guests and staff, representing Podar Education Network's values and ethics.

Computer proficiency to navigate various software applications for scheduling, communication, and documentation needed in daily operations.

Ability to handle high-pressure situations with composure and calm, ensuring that any challenges are met with effective solutions and minimal disruption.

Roles And Responsibilities
.

Welcome and greet visitors, ensuring a positive and inviting experience as the first point of contact at the front desk.

Answer and direct phone calls efficiently, addressing inquiries or forwarding calls to appropriate personnel to ensure seamless communication.

Maintain visitor logs and manage appointments, ensuring accurate record-keeping and smooth scheduling.

Provide accurate information regarding the school's offerings, policies, and events to visitors and callers.

Support administrative functions by preparing documents, managing correspondence, and coordinating mail distribution.

Assist with organizing and maintaining the reception area, ensuring a tidy and professional atmosphere.

Coordinate with other departments as necessary to facilitate communication and fulfill visitor requests or inquiries effectively.

Handle any emergency situations at the front desk promptly and efficiently, following established protocols to ensure safety and security..