Admin & Employee Engagement Specialist

About Pocketpills

Pocketpills is Canada s online pharmacy. We are revolutionizing the pharmacy experience by combining personalized care with innovative proprietary technology. We are a team of healthcare professionals, technologists, customer service working to provide personalized care, support and timely medications for our members. Through our easy-to-use app and website, members can fill prescriptions, order refills and consult with certified health care professionals wherever and whenever they need. With a presence across multiple provinces in Canada, we are committed to making medication more accessible and affordable for all Canadians. Pocketpills is one of Canada s fastest-growing health tech companies, with more than 500,000 members and counting.

At Pocketpills, we prioritize a member-focused approach and seek passionate individuals who resonate with our core values: People First, Celebrate the Why!, Be Accountable, Act with Honesty and Integrity, and Think Big, Start Small, Move Fast.

Join us in making a meaningful impact in health-tech!

Position Overview

The Admin & Employee Engagement Specialist is responsible for ensuring efficient administrative operations while fostering a positive and engaging work environment. This role combines administrative expertise with a passion for employee well-being and engagement, contributing to organizational effectiveness and a thriving workplace culture.

Key Responsibilities

1. Administrative Support
Manage daily office operations, including scheduling, correspondence, and record-keeping.
Maintain and organize office supplies, facilities, and equipment to ensure a productive workspace.
Handle internal and external communication, including emails, calls, and memos.
Support leadership and other departments with administrative tasks as required.

2. Employee Engagement:
Design and implement initiatives to boost employee engagement, satisfaction, and retention.
Organize team-building activities, workshops, and events to promote a collaborative culture.
Act as a point of contact for employee concerns, ensuring timely resolution and follow-up.
Conduct surveys, analyze feedback, and recommend actionable improvements for engagement.

3. Data Management & Reporting:
Maintain employee records, engagement metrics, and administrative documents with confidentiality.
Prepare reports on engagement initiatives and administrative processes for leadership review.

4. Continuous Improvement:
Identify gaps in employee satisfaction and develop innovative solutions to address them.
Proactively suggest improvements to administrative systems and workplace engagement strategies.

Qualifications:
Bachelor s degree in Business Administration, Human Resources, or a related field preferred.

Experience:
Minimum of 2-4 years in administrative roles, HR, or employee engagement.
A proven track record of planning and executing engagement initiatives is a plus.

Skills:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with HRIS tools is advantageous.
Creative thinking with a solution-oriented approach.