The position holder will be managing a team of 10-20 individuals
Accurately plan, forecast, and achieve fortnightly, and monthly client retention and revenue targets from the assigned set of clients
Build and manage productive, professional relationships with clients
Hire, Train, and Retain your team. Formulate their development plan and ensure fulfillment of their training needs
Ensure prompt resolution of client complaints
Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions
Daily 2-4 in-person meetings (F2F) with clients onsite
Preferred candidate profile
Application of sales techniques
Quick thinking and problem-solving
Verbal communication with active listening
Vision and foresight to create new opportunities for customer
Team Management & Interpersonal skills
Data Interpretation & Reports Management
Skills Required
Team Management , Digital Business Development , Sales Strategy , Client Services , Key Account Relationships
Candidate Attributes
Experience of Sales / Servicing / Retention preferably in BFSI / Telecom / Ecommerce / Service industry Should have managed at least a team of 10 sales professionals at least once. Excellent verbal and written communication and presentation skills MBA mandatory.