Manager - Operation Strategy and Audit

Role & responsibilities

• Audit Management:

1.Act as the primary point of contact for internal and external auditors conducting scrutiny of monthly disbursement cases, co-lending and securitization cases.

2.Ensure all audit queries are resolved promptly with accurate and complete responses. 3.Maintain and update documentation required for audits to ensure compliance with regulatory guidelines.

4.Implement best practices for audit preparedness and risk mitigation.

• Team Management & Coordination:

1.Lead and manage a team responsible for audit coordination and compliance monitoring.

2.Assign responsibilities, provide training, and ensure the team is well-prepared for audit interactions.

3.Develop efficient workflows to streamline audit responses and minimize escalations.

Preferred candidate profile

• Master's degree in Business Administration, Finance, Operations Management, or related field from Reputed College.
• 6 to 8 years of experience in operations support, audit handling and mortgage documentation within the financial services industry.
• Strong attention to detail and organizational skills, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Strong problem-solving skills and ability to work under pressure in a fast-paced environment.

Key Performance Indicators

• Audit Query Resolution Rate: Percentage of audit queries resolved within the defined turnaround time (TAT).
• Compliance Adherence Score: Assessment of regulatory and internal compliance adherence.
• Audit Closure Efficiency: Number of audits closed successfully with minimal findings or without repeat observations.
• Process Improvement Initiatives: Implementation of enhanced processes leading to improved compliance and audit efficiency.
• Team Performance & Engagement: Effectiveness in managing the audit team, measured through training sessions, escalations handled, and team feedback.

Core Competencies

• Audit & Compliance Expertise: Strong understanding of audit procedures, risk management, and RBI regulations for co-lending and securitization.
• Problem-Solving & Decision-Making: Ability to analyze audit issues and implement quick resolutions with minimal business disruption.
• Stakeholder Management: Strong ability to liaise with auditors, regulators, and internal teams for smooth audit execution.
• Team Leadership: Proven experience in leading and developing teams for compliance monitoring and audit handling.
• Communication & Negotiation: Excellent verbal and written communication skills to engage with auditors and internal stakeholders effectively.