Lead II - Business Analysis

Job Summary :
We are seeking a highly skilled Senior Business Analyst with over 8 years of experience in business analysis, stakeholder management, and process improvement. The ideal candidate will possess expertise in gathering and analyzing business requirements, collaborating with cross-functional teams, and driving strategic business initiatives. This position offers an opportunity to work in a dynamic environment, delivering impactful solutions that align with business objectives.

Key Responsibilities :

• Requirement Gathering & Analysis :

  • Engage with business stakeholders to gather, analyze, and document business requirements.
  • Conduct gap analysis and feasibility studies to assess and validate solutions.
  • Work closely with technical teams to convert business needs into functional specifications.
  • Develop detailed use cases, process flows, user stories, and business rules to support the development of solutions.

• Stakeholder Management :

  • Collaborate with cross-functional teams including product owners, developers, testers, and business users.
  • Facilitate workshops, interviews, and focus groups to identify and understand business challenges.
  • Ensure effective communication and alignment among stakeholders to meet project objectives and deliverables.

• Process Improvement & Documentation :

  • Analyze current business processes and identify opportunities for optimization and efficiency.
  • Develop process maps, workflow diagrams, and standard operating procedures (SOPs) to document improvements.
  • Define key performance indicators (KPIs) and success metrics to track the performance of business solutions.

• Project Support & Implementation :

  • Act as a liaison between business teams and IT/technical teams to ensure smooth project execution.
  • Support Agile or Waterfall methodologies, ensuring the timely and high-quality delivery of solutions.
  • Oversee User Acceptance Testing (UAT) and facilitate feedback sessions to refine the product.
  • Provide support for change management and ensure a smooth transition for end-users during the implementation phase.

• Reporting & Insights :

  • Generate business intelligence reports, dashboards, and analytics to provide actionable insights.
  • Present findings and strategic recommendations to senior management and key stakeholders to drive informed decision-making.

Key Skills & Competencies :

• Strong knowledge of Business Analysis frameworks (BABOK preferred).
• Experience with Agile, Scrum, and/or Waterfall methodologies.
• Excellent stakeholder communication, negotiation, and presentation skills.
• Proficiency with tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar tools.
• Strong analytical thinking and problem-solving capabilities.
• Expertise in process modeling, gap analysis, and impact assessments.
• Ability to manage multiple projects and work effectively under tight deadlines