Lead I - Software Engineering

Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others developmental activities

Outcomes:

1. Interpret the application/feature/component design to develop the same in accordance with specifications.
2. Code debug test document and communicate product/component/feature development stages.
3. Validate results with user representatives; integrates and commissions the overall solution
4. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components or creating own solutions
5. Optimises efficiency cost and quality.
6. Influence and improve customer satisfaction
7. Set FAST goals for self/team; provide feedback to FAST goals of team members

Measures of Outcomes:

1. Adherence to engineering process and standards (coding standards)
2. Adherence to project schedule / timelines
3. Number of technical issues uncovered during the execution of the project
4. Number of defects in the code
5. Number of defects post delivery
6. Number of non compliance issues
7. On time completion of mandatory compliance trainings

Outputs Expected:

Code:

1. Code as per design
2. Follow coding standards
   templates and checklists
3. Review code - for team and peers

Documentation:

1. Create/review templates
   checklists
   guidelines
   standards for design/process/development
2. Create/review deliverable documents. Design documentation
   r and requirements
   test cases/results

Configure:

1. Define and govern configuration management plan
2. Ensure compliance from the team

Test:

1. Review and create unit test cases
   scenarios and execution
2. Review test plan created by testing team
3. Provide clarifications to the testing team

Domain relevance:

1. Advise Software Developers on design and development of features and components with a deep understanding of the business problem being addressed for the client.
2. Learn more about the customer domain identifying opportunities to provide valuable addition to customers
3. Complete relevant domain certifications

Manage Project:

1. Manage delivery of modules and/or manage user stories

Manage Defects:

1. Perform defect RCA and mitigation
2. Identify defect trends and take proactive measures to improve quality

Estimate:

1. Create and provide input for effort estimation for projects

Manage knowledge:

1. Consume and contribute to project related documents
   share point
   libraries and client universities
2. Review the reusable documents created by the team

Release:

1. Execute and monitor release process

Design:

1. Contribute to creation of design (HLD
   LLD
   SAD)/architecture for Applications/Features/Business Components/Data Models

Interface with Customer:

1. Clarify requirements and provide guidance to development team
2. Present design options to customers
3. Conduct product demos

Manage Team:

1. Set FAST goals and provide feedback
2. Understand aspirations of team members and provide guidance
   opportunities
   etc
3. Ensure team is engaged in project

Certifications:

1. Take relevant domain/technology certification

Skill Examples:

1. Explain and communicate the design / development to the customer
2. Perform and evaluate test results against product specifications
3. Break down complex problems into logical components
4. Develop user interfaces business software components
5. Use data models
6. Estimate time and effort required for developing / debugging features / components
7. Perform and evaluate test in the customer or target environment
8. Make quick decisions on technical/project related challenges
9. Manage a Team mentor and handle people related issues in team
10. Maintain high motivation levels and positive dynamics in the team.
11. Interface with other teams designers and other parallel practices
12. Set goals for self and team. Provide feedback to team members
13. Create and articulate impactful technical presentations
14. Follow high level of business etiquette in emails and other business communication
15. Drive conference calls with customers addressing customer questions
16. Proactively ask for and offer help
17. Ability to work under pressure determine dependencies risks facilitate planning; handling multiple tasks.
18. Build confidence with customers by meeting the deliverables on time with quality.
19. Estimate time and effort resources required for developing / debugging features / components
20. Make on appropriate utilization of Software / Hardware s.
21. Strong analytical and problem-solving abilities

Knowledge Examples:

• Appropriate software programs / modules
  1. Functional and technical designing
  2. Programming languages - proficient in multiple skill clusters
  3. DBMS
  4. Operating Systems and software platforms
  5. Software Development Life Cycle
  6. Agile - Scrum or Kanban Methods
  7. Integrated development environment (IDE)
  8. Rapid application development (RAD)
  9. Modelling technology and languages
  10. Interface definition languages (IDL)
  11. Knowledge of customer domain and deep understanding of sub domain where problem is solved
  
  

  Responsibilities IT Tools support for Engineering organization (e. g. , Polarion, Jira, Confluence, Azure DevOps, Bamboo, Jfrog Artifactory) Infrastructure Provisioning and Management: Setting up and maintaining the necessary infrastructure to support development and operational activities. Continuous Integration and Continuous Deployment (CI/CD): Implementing and managing CI/CD pipelines to automate the software release process. Tool Management: Overseeing various DevOps tools selection, implementation, and maintenance. Configuration Management: Ensuring all systems are configured correctly and consistently. Monitoring and Logging: Establishing systems to monitor application performance and maintain logs for troubleshooting. Monitoring and Observability: Implementing tools and practices for real-time monitoring and observability of systems. Security and Compliance: Enforcing security measures and ensuring compliance with industry standards. Cloud-Native Technologies: Utilizing microservices, APIs, and other cloud-native technologies to enhance scalability and flexibility. Infrastructure as Code (IaC): Managing infrastructure through code for efficient provisioning and operation. Automation, Containerization, and Orchestration: Streamlining processes through automation and managing containerized applications. Security Integration: Incorporating security practices early in the development lifecycle (Shift-Left Security). Site Reliability Engineering (SRE): Ensuring the reliability and availability of services through proactive engineering practices. Agile and DevOps Alignment: Working within Agile frameworks and aligning with DevOps principles for continuous improvement. Continuous Testing and Monitoring: Conducting ongoing testing and monitoring to maintain high-quality standards. Collaboration and Communication: Facilitating effective communication and collaboration within and across teams. Continuous Learning and Improvement: Keeping current with the latest technologies and practices for ongoing professional development. Data Management: Handling data migration, creation, movement, and removal. Server and Tools Management: Performing server maintenance, managing backups, and ensuring tool security. Customer Support: Providing technical support globally and ensuring customer satisfaction with improved Service Level Agreements (SLAs). Performance Tuning: Optimizing the performance of servers, applications, and tools. Ticketing and Documentation: Monitoring ticket queues, updating knowledge bases, and creating reports. Application Architect (Avinash) - Manage Application Admin - Manage Vendor relationship - Vendor issue management (vendor ticket management): Gap Tool / UI Admin (80%) - Access, license/audit monitoring, certification updates - Application administration tuning & performance parameters for application stability - Application logs monitoring - Application upgrades - Monitoring of application (e. g. availability) - Works with Architect on vendor management - Works with System Admin for any Infrastructure related issues - Builds necessary tool scripts / basic scripting knowledge System Administrator (Application Infrastructure) (20%) - Get Infra, DB, OS, etc. logs to monitor issues and recommend improvements to address problems/performance/etc. Gaps: - Jira/Confluence on non-standard OS, creates an issue for Tool Admin and System Administrator responsibilities o Architect is the responsible role for administrating non-standard OS until moved to standard platform - Vendor support responsibilities (ticket management, vendor issue fix recommendation o Architect to be responsible for orchestration of any vendor related issue resolution recommendations - Any new tool additions: o Scope/Effort alignment-based ticketing history to assess impact o Once scope support is agreed upon, Knowledge transfer from current responsible party to tool admin - Application-level scripting o To managed daily support/admin tasks, access requests, etc. - Ticket baseline: review 2023 & 2024 numbers o ~300 tickets per month in EV space