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915 Piktorlabs Jobs
Manager I
Piktorlabs
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities:
Patch Management Process Assessment & Optimization - Evaluate existing IT and Patch Management processes to identify areas for improvement and recommend solutions.
- Develop strategies to reduce cycle time, improve product quality, and increase efficiency.
- Collaborate with cross-functional teams to establish and implement standard operating procedures (SOPs) for patching and reporting.
- Lead a team and effectively communicate project status and deliverables.
- Monitor and analyze performance metrics such as cycle time and efficiency to develop improvement strategies.
- Develop, execute, and document protocols to ensure compliance with regulatory and IT operational standards.
- Ensure that all processes adhere to IT Operations and regulatory compliance requirements.
- Mentor junior engineers and team members on process improvements.
- Provide technical support and troubleshooting to resolve process-related issues.
- Collaborate with various teams to optimize patch management workflows without directly performing patching tasks.
Key Qualifications & Skills:
- Strong understanding of patch management processes and best practices.
- Experience with industry-standard patching tools (e. g. , Tenable, WSUS, SCCM, Ivanti, BigFix, Tanium, etc. ).
- Expertise in ITIL-based change management and ITSM frameworks.
- Familiarity with compliance standards such as ISO 27001, NIST, CIS, and other regulatory requirements related to patching.
- Strong analytical, problem-solving, and communication skills.
If you are a results-driven Process Engineer with expertise in IT infrastructure and patch management, we invite you to join our team and drive continuous improvement in a dynamic environment.
Employment Type: Full Time, Permanent
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based on 11 employees
Flexible timing
Monday to Friday
No travel
Day Shift
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