Academic Counsellor

Position: Sr. Associate Counsellor

Location: HSR Layout, Bangalore

Work Days: 6

Job Overview: As a Counsellor you will play a pivotal role in guiding potential students through their learning journey by offering customized solutions from our portfolio of certification and degree programs. You will leverage your strong counselling and sales acumen to help individuals make informed decisions that align with their career goals.

Key Responsibilities:

• Engage with prospective students via phone calls, emails, and chat to counsel them on available online programs offered by top Universities across India.
• Understand the student's professional background, aspirations, and challenges to provide personalized program recommendations.
• Drive sales conversions by effectively handling objections, building rapport, and guiding students through the enrolment process.
• Maintain a customer-centric approach to ensure a positive student experience from the first contact to enrolment.
• Collaborate with marketing and operations teams to align sales strategies with current campaigns and program offerings.

Qualifications:

• 2-4 years of experience in hardcore inside sales, preferably in the EdTech sector, with a proven track record of meeting and exceeding sales targets.
• Strong counselling and consultative selling skills with the ability to influence decision-making.
• Excellent verbal and written communication skills with a customer-focused attitude.
• Ability to handle high volumes of inbound and outbound leads and close deals efficiently.
• Self-motivated, result-oriented, and able to work in a fast-paced environment.
• Familiarity with CRM tools and sales management software is a plus.