Account Manager - Recruitment Vertical (7-10 yrs)

Account Manager - Recruitment

Responsibilities:

- Serve as the lead point of contact for all customer account management matters.

- Build and maintain strong, long-lasting client relationships.

- Negotiate contracts and close agreements to maximize profits.

- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).

- Prepare reports on account status.

- Collaborate with sales team to identify and grow opportunities within territory.

- Assist with challenging client requests or issue escalations as needed.

Qualification And Experience:

1. Proven work experience of Minimum 7+ Years as an Account Manager in Recruitment Industry. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.

2. Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel).

3. Experience delivering client-focused solutions to customer needs.

4. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

5. Excellent listening, negotiation and presentation abilities.

6. Strong verbal and written communication skills.